Sonarr version (exact version): 2.0.0.5085
Mono version (if Sonarr is not running on Windows): 5.4.1.6
OS: Ubuntu server 16.04
Debug logs: https://pastebin.com/38irsX6G
(Make sure debug logging is enabled in settings and post the full log to hastebin/pastebin/dropbox/google drive or something similar, do not post them directly here)
Description of issue: Nothing is being added to SABnzbd. When i search for anything i get “Couldn’t add report to download queue… invalid root element”
Your logs don’t contain the error you mention, without it I’m not certain, but it sounds like the NZB your indexer is providing Sonarr is invalid.
Yea its weird i also didn’t find it but you can see it in the normal log file: https://pastebin.com/bKn9Lv4d
Also sometimes i get “Unknown series” as the reason of rejection with the same error (invalid root element) and it’s for series that sonarr has successfully added before.
Not weird, the files cover different time periods.
Trace: 18-1-17 20:35:59.1 - 18-1-17 20:38:47.2
Info: 18-1-17 21:01:59.7|Warn|ProcessDownloadDecisions|Couldn't add report to download queue. Fresh.Off.the.Boat.S04E13.720p.HDTV.x264-AVS
Unknown series would prevent that release from being grabbed at all, so it could never get the invalid root element error for that release. Sounds like subsequent log messages are being misinterpreted as being part of the same error.
As suspected the issue is an invalid NZB coming from your indexer. Messages in the debug or trace logs prior to that error should indicate which indexer is at fault. Could be a problem with the indexer or you’ve reached the number of grabs and instead of the indexer reporting that to Sonarr it’s returning a bad NZB.
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