Not Copying Files; No errors reported 🤷🏻

[danny]

Sonarr Version: 4.0.15.2941
Mono Version: 6.8.0.105
OS: Ubuntu 24.04.2 LTS
qBittorrent Version: 4.6.7
Debug Logs: Privatebin
Description of issue: Media stuck in either “Downloaded - Importing” or “Downloading - Waiting to Import”

Infrastructure

TrueNAS Core
├── /appdata/qbittorrent/television (svcmedia:svcmedia)
├── /media/television (svcmedia:svcmedia)

Proxmox
├── qBittorrent (lxc)
├────── /media/qbittorrent/television (svcmedia:svcmedia)

├── Sonarr (lxc)
├────── /media/qbittorrent/television (svcmedia:svcmedia)
├────── /media/television (svcmedia:svcmedia)

I am not seeing any failed logs.

(for example) Star Trek is starting to be copied, but no logs after showing any success or failure. No temp files or anything in /media/television/

Thinking maybe it was a permission issue, I ensured that the user, group and file permissions were all set correctly. Every process and file owner is svcmedia

I am fine troubleshooting when there are errors… but Im not seeing any errors. Is there a way to manually kick off the copy command so that I can try generating more logs?

[danny]

For fun, I tried copying the file as the svcmedia user using the following command. It completed without issue.

sudo -u svcmedia cp "/media/deluge/television/star.trek.strange.new.worlds.s03e01.2160p.web.h265-successfulcrab.mkv" "/media/television/Star Trek - Strange New Worlds (2020)/Season 03/Star Trek - Strange New Worlds (2022) - 3x01 - Hegemony (2).mkv"

Note: I know the path includes deluge but im using qbittorrent. Too lazy to go update the path from years ago when I was using deluge

[danny]

Continuing to investigate, it seems that the Process Monitored Downloads task never completes. I have killed Sonarr multiple times, but once the process starts it never ends.

Still no errors or issues in the standard, debug and trace logs.