No Indexers available in Sonarr - need help pls

Help & Support
1

Hello, I just installed Sonarr, trying to install NZBPlanet as an indexer, but cannot save and add.
I checked with NZBPlanet, and my setting are correct… so I’m not sure what I need to adjust.
I have setup NZBGet successfully.
I’m hoping someone has a thought or two that may help.
( I’m new to the news NZB world… been on torrents for a long time )
Thx, Thrasher

2

Did you add your API key ? (found on NZBPlanet)

image.png797×605 24.2 KB

  1. add your API key
  2. press test and see if you get any errors, if you don’t get errors goto tep 3
  3. press save and you’re done.

if you get a error we need to know what the error is.

3

Hello TRaSH, thank you…
Sorry, I should have been more descriptive… my bad.
So I setup my account with NZBPlanet, got my key, and put it into the indexers section under, preset Newsnab API Key… step 1 that you show.
Then I ran the test, and got an error, and was unable to save and add.
“Unable to connect to indexer, check the log for more details"
I went to the log,
” Newznab Unable to connect to indexer: Unable to connect to the remote server "
“NzbDroneErrorPipeline Invalid request Validation failed:
– Unable to connect to indexer, check the log for more details”

I’ve been able to setup uTorrent, and NZBGet with no issues.
I also went to the NZBPlanet help desk, and they said my setup looks good. ( I sent screenshots to them )
They even asked me to try removing API. from the URL… which I did, and didn’t help.

I appreciate any suggestions…
thanks
Thrasher…

4

We’ll need more information:

Sonarr version (exact version):
Mono version (if Sonarr is not running on Windows):
OS:
((Debug logs)):
_(Make sure debug logging is enabled in settings and post the

The log files are especially important, so we know exactly what failed and why.

6

Hello

I’m running on Win7

Here is the log error…

Message
Unable to connect to indexer: Unable to connect to the remote server

System.Net.WebException: Unable to connect to the remote server —> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 127.0.0.1:62523
at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
— End of inner exception stack trace —

Thanks
Thrasher

Also, BTW, I just changed my modem… I thought that may be part of the issue… but it didn’t help. Same error.
I am using a gig modem
thanks
Thrasher

7

If the indexer isn’t running on the same system as Sonarr, I’d say bad proxy settings or some sort of malware.

8

Thank you Markus101

You Rock !!!
Malware…
and now I’m rocking with Sonarr… :slight_smile:

Thank you very much for your advise…
Thrasher

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