New installation problem

Help & Support
1

Sonarr version (exact version):
Mono version (if Sonarr is not running on Windows):
OS:
Debug logs:
Description of issue:

Before you read this I should explain. First, I have had Sonarr for a long time, worked well, then my machine blew and i lost the program. I have rebuilt the machine and its good. Then I installed again and then screwed up EVERYTHING. What I need to do is to remove everything to do with sonarr and start over. I just did a search on ‘mono’, there is a LOT of stuff! Would just deleting them all do the trick? I should also mention that I am now 89 and my mind is not all that great anymore. I am not asking for pity but just explaining my problem. This time around I will install, then update, and then move on. I have all my data on a separate drive and its safe and ready to go. I apologize for this, I will try and do better…

sonarr v3.0
mono (just installed): compiler version 6.8.0.105 (Debian 6.8.0.105+dfsg-3.6ubuntu2 Sun Mar 31 02:55:28 UTC 2024)
no logs yet
I am running with ubuntu 24.04.1

I just installed sonarr. I got to the place to tell sonarr where my files are (there is 1.2tb in the file). My file is in another drive (/3tb2/TV/) When I tried to tell Sonarr I was told that was not possible (forget the reason). Anyway, I need to know how to tell Sonarr where my file is.

Thank you…

I

2

Is the folder /3tb2/TV/ and everything in it owned by the same user Sonarr is running as?

Also as an FYI, Sonarr v3 has been EoL for a while now so you should probably update it to v4

3

Thank you for the reply!

My /3tb2/TV is currently /3tb2/Sonarr

When I am personally downloading I download to nzb and then sabnzbdplus takes over and tne moves the rest results to ‘complete’. I have no idea if this makes any difference and am currently installing sabnzbdplus which I have not done for years so it takes a bit of time.

I will upgrade Sonarr

I will appreciate any thoughts you might have on any of this.

In a previous year I received a email. Here is part of it:
I don’t know how you have set this all up, is this with native installations or with Docker?

Usnet was just a typo for Usenet. You are using “usenet”, cause you have sabnzbd.

You using ~ in front of your Video. Which refers to the root folder, or your home folder. You should stay out of both.

That is why I suggested to create a folder structure on your /mnt/3tb.

/mnt/3tb/
├── usenet
│   ├── incomplete
│   └── complete
│        ├── movies
│        └── tv
└── media
     ├── movies
     └── tv

You download to the /usenet/complete folder. Where the movies and tv are the categories.
Which means your download_dir = /mnt/3tb/usenet
incomplete_dir = /mnt/3tb/usenet/incomplete
complete_dir = /mnt/3tb/usenet/complete
And your categories are just tv and movies, which will make it end up in /mnt/3tb/usenet/complete/tv or /mnt/3tb/usenet/complete/movies

Then sonarr (or radarr) will move the downloads to /mnt/3tb/media/tv.

I can change stuff around. Here is my current setup:
I have a sdd where my ubuntu and most my other ubuntu stuff is. that is at /boot/efi

Then I have two 4tb hard drives.
Mounted at /media/greg/3tb
This one holds the series (TV now - was Sonarr)
This one holds the movies (Movies)

Mounted at /media/greg/Misc1
Holds stuff like system backup is misc other stuff

I currently have my download stuff in my download file:
nzb
incomplete
complete

I can move this stuff around to satisfy. My current problem is that I do not have a root.

This is stuff that took me a very long time to get right and, now, I am at it again. This time, however, I can hopefully get my hands held and somebody will tell me, exactly, what to do to get it done.

I should also note that most of the files have a little red square box with a either an ‘x’ or a lock on it.

I have backups for sonarr. The problem is that they are, exactly, in the same situation as the .ini thing for sabnzbd. They are also all on the same sdd but I have run fsck on that sdd. It says that it fixed any problems.

Oh, I should also tell you that I am 89 years old with a bit of dementia which is really not helping much.

Thoughts?

4

Version 3.0.10.1567
Mono Version 6.8.0.105
AppData directory /var/snap/sonarr/common
Startup directory /snap/sonarr/324/Sonarr
Mode Console

https://pastebin.ubuntu.com/p/FRVjRqMz2q/

Trying to install Sonarr. I have now, I think, fixed sabnzbd+ and installed 3 indexers. Now, all I need is to deal with the root folder. I have the following system (I can change it):
My root file (where all my shows are) is at /3tb/TV
I have some entries in the sabnzbd+ categories but I doubt they are right. I know my sabnzbd+ is working because I downloaded a movie to test it. I have also tried a number of things to get a sonarr root folder and failed every step I made.

I need to know, exactly, what I should have in sabnzbd+ If I have to change anything else I can. I have the root folder in its own disk - its over 1.5tb and I need the space. I don’t think there is any reason to move it anyplace. This thing, as far as I can tell has to do with two things, sabnzbd+ and sonarr. Oh, my folder, where all the shows are, is a 777 file so its properties are wide open.

The root file thing is an old problem with me and goes back years. I have been reading all the messages that were written over time (there were many). I have, however, forgotten how I got it to work then and all those aren’t telling me, and I apologize for that one. I would REALLY appreciate if somebody could tell me what to do and I will do it!

Oh, incidentally, I do not download many movies as its easier for me to just do it directly with sabnzbd than fight another program. Maybe I’ll try if I can get this one done and undeerstand the trick.

Thank you!!

5

Now I am being told by sonarr that my root file cannot be written on by sonarr (Folder is not writable by user root). My root file is at /mnt/3tb/TV. 3tb and TV are both 777 folders and anybody can read and write to them. So I am kinda stuck on that one.

I also read another from the old days and was told that if I goto settings/media manager I can set my root folder. I went to settings but there is no media manager. I know there is such a thing but I don’t know where to find it.

6

This was a duplicate reply which was a copy of the previous so I deleted it this way.

7

I now went back and checked and made sure that the /mnt/3tb/TV was right. I made sure that all three permissions were read and write, I am the owner of the file, etc. Also made sure that TV was at /mnt/3tb/, etc. Its there! I also read a past setup wherein I chowned that root as 775 and that seemed to fix everything (but not this time). I have also read the Servarr Wiki on this stuff. I have also changed the name of the file from /mnt/3tb/TV to /mnt/3tv/Sonarr and got, again:Unable to add root folder, Path does not exist

/mnt/ has 4 things in it:
lost and found
3tb
Misc1
Trash 1000

3tb has:
Lost and Found
sonarr
Movies
Trash 1000

I seem to be doing a wrong thing but have no idea what that might be. I suspect that it has something to do with “media manager” but have no idea where that is or what to do once I know.

In the log - I do not understand this one:
https://pastebin.ubuntu.com/p/fqHdWH7xM4/
https://pastebin.ubuntu.com/p/Fp8j7n4NGJ/
2024-10-17 16:52:13.5|Warn|ArgumentValidator|value [tv:/mnt/3tb/] is not a valid *nix path. paths must start with /

I have tried several things. The last log was just a minute ago.
Now it tells me that it doesn’t exist (/mnt/3tb/Sonarr I also tried /mnt/3tb/Sonarr

The next paragraph is just wrong but the reply below explains that I didn’t pay enough attention before I wrote it - apologies!

I have noticed that ‘media’ seems to be a ground folder that may be useful. If this is the case I have a problem. I found that my ‘media’ folder was in my 1tb system sdd and not one of my 4tb drives. This being the case I can delete the one I have (there is, basically nothing in it) and then created another one on 3tb. Just a thought. Just checked again, the media folder has a folder called "root’ root is owned by root and moving it may need more information to get rid of. I cannot use it for my root folder because there is not enough memory to do that (there is enough on 3tb, however) Just got to move root to one of the other drives. I have one, called misc1 which has misc stuff and room. I could have deleted this but its been here for a while and I don’t know if that is looked on kindly. See reply below…

Should mention that my logs seem to proliferate rather quickly. I am trying to give you the most current.

Thoughts?

8

Version 3.0.10.1567
Mono Version 6.8.0.105
AppData directory /var/snap/sonarr/common
Startup directory /snap/sonarr/324/Sonarr
Mode ConsoleSonarr version (exact version):

I am thinking of updating my Sonarr up to 4.0 whilst awaiting a reply from my last post (too folder problems). The above is what I have now. I need to know, however, where the best update howto is, one, hopefully, that will take me, step by step, in the update thing.

I am not sure this is good or bad. I have been reading about the update and it seems that its not all that easy to accomplish and I can’t even get my existing v3 to recogize a folder in my computer. Probably should put this one off as, apparently, my existing system is used in the update and mine doesn’t work right now so…

Thoughts?

9

I have learned that I have a file called “media” on my system 1tb sdd where most of my ubuntu resides. I can’t use that “media” because its one of two files that are also owned by the system root. The other file is called ‘greg’ who is me and, apparently, also part of ubuntu. So, I have two 4 tb drives plus my system sdd.

The two drives have space but neither can get the ‘media’ file as far as I know. I am putting this as a reply so its noticed as I suspect it may mean something insofar as getting my root folder taken care of"

10

Another duplicate - this system confuses me - apologies…

11

I have noticed that ‘media’ seems to be a ground folder that may be useful. If this is the case I have a problem. I found that my ‘media’ folder was in my 1tb system sdd and not one of my 4tb drives. This being the case I can delete the one I have (there is, basically nothing in it) and then created another one on 3tb. Just a thought. Just checked again, the media folder has a folder called "root’ root is owned by root and moving it may need more information to get rid of. I cannot use it for my root folder because there is not enough memory to do that (there is enough on 3tb, however) Just got to move root to one of the other drives. I have one, called misc1 which has misc stuff and room. The problem with that is that the root file ‘root’ is stuck where it is and is part of ubuntu it seems. So, I have two other drives, both of which have room but the root ‘media’ is just not available as far as I can tell.

12

Status:
Location Free Space Total Space
/ (/) 0 B 84 MB
About

Version 3.0.10.1567
Mono Version 6.8.0.105
AppData directory /var/snap/sonarr/common
Startup directory /snap/sonarr/324/Sonarr
Mode Console
Uptime 00:39:05

More Info
Home page sonarr.tv
Wiki Sonarr | Servarr Wiki
Forums forums.sonarr.tv
Twitter @sonarrtv
Discord discord.gg/73QUuf3bgA
IRC #sonarr on Libera
Libera webchat
Donations Sonarr - Donate
Source GitHub - Sonarr/Sonarr: Smart PVR for newsgroup and bittorrent users.
Feature Requests forums.sonarr.tv
Issues · Sonarr/Sonarr · GitHub

debug log: Ubuntu Pastebin

The above is what I have this morning. When trying to set root folder I was told that my folder does not exist (/mnt/3tb/Sonarr

During the past day I have been told to goto settings/media management. There is no me3dia management in settings. I then went to the internet and searched for /ubuntu/media management. Seems that ubuntu media management is something else and I can download and install in places like:
Top 10 Best Linux Media Server Software - It’s FOSS, etc.

So, is this something I want to do? (I suspect this is necessary and I should but want to make sure)

To everybody who has been reading my messages I apologize. I am trying as much as I can and, hopefully, somebody can help me!

13

There is definitely a media management section under settings in Sonarr, for Ubuntu as well.

14

Thank you for the reply!

There may be media management. My problem is pretty simple. I cannot find it in settings. I have, for instance, gone into settings and looked for “media” and “management” separation and together. When I searched for media I got:
Media Sharing - Music, Photos and Videos, streaming …
That’s it!

When I try the network with Ubuntu 24.01 - Media Management I get what I showed.
I have also been told that in Ubuntu Software there is Media Management available (as did the network).

I would be delighted to find it but, I swear, there is none! I also just went through the settings, line by line - no media management.

Perhaps its called something else?

Wait a minute! I just read your reply again. You said that there is a Media Management in SONARR! whole new deal! I will look in Sonarr! (I had been searching in Ubunu!) You may have solved my problem!

I’ll get back to you on this one…

Just turned on sonarr, searched settings and immediately found MEDIA MANAGEMENT!
THANK YOU!!!

Again - apologies!!

15

I have now been to the Sonarr media manager and tried to set my root file there. I failed, again. Its the same old stuff. I tell it that its in /mnt/3tb/Sonarr. Disks tells me that there is a /mnt/3tb and I go there and find Sonarr which is the file that holds all my stuff to import into Sonarr. Sonar comes back with “Unable to add root folder Path does not exist” I have now tried to get a root folder in Sonarr and also in Sonarr media manager. The Sonarr meda manager was interesting. There were one place, I think, where I could put where the file was and two times I failed (I think). I know that I am either doing something wrong or have not done the right thing.

I should add about sabnzbd+ I have on category there which is for movies which are not messed with by Sonarr as far as I know. I just told it that their home is where sabnzbd+ puts them (videos/Complete) I have no category for Sonarr in sabnzbd+ (should I have?)

I also wonder if my root folder should be in /media/Sonarr instead of /mnt/Sonarr. If so that’s would be a real problem due to the fact that there is already a media which is in a place with no more room. I could, however put another ‘media’ into 3tb? Its really pretty strange. media ended up on the sdd as it was not a full disc I think. The media that is there has two files, not of which holds anything. One is ‘root’ and the other is ‘greg’. Root, I think there is there for some reason, I have no idea why ‘greg’ is there.

HELP!

16

I’m not familiar with snap packages, or how they sandbox paths/permissions. Also not sure what your permissions are like on your media path, nor which account sonarr is running as. According to this page:

You have to connect sonarr to storage via snap, but this only connects it to /media. Not to /mnt. So you’d have to do some digging on how to allow snap to see /mnt or change your drive mount point to /media from /mnt then run the command on the git page.

Again, I’ve never done this not am I familiar with snap, so take this fwiw.

17

I started to install sonarr. Made a complete mess of things. I am running with ubuntu 22.04 (linux)

I went to ubuntu software to see if they offered sonarr. They offered two:
Unofficial of release of sonarr v4
Smart PVR for newgroup and bittorrent for users

App Center also offers two.
latest staple 4.0.10.2544
current 3.0.10.1567

The latest staple, however, wants to have the 3.0.010.1567 available which, I think, means that you gotta have one running now before you try to update so its 3.0.10.1567

I am wondering if either of these will actually do the deed or I should look around a bit more for instructions.

Any thoughts on this would be appreciated…

18

Just follow the instructions provided on Sonarr - Dive in any unofficial release is not supported, your other supported option is docker.

19

I have never used docker - should I be doing that?

20

My current problem is sabnzbd+ setup for sonarr. I have read that I should setup categories for both movies and shows. My current system has the following.

I have two 4tb drives plus a 1tb ssd that holds ubuntu stuff
The two drives are:
/mnt/3tb/media which holds two root files - movies and Sonarr (shows)
/mnt/3tb/misc1 which holds stuff like backups, and other stuff

As far as I can tell I should setup two categories in sabnzbd+;
One for /mnt/3tb/media/Movies
One for /mnt/3tb/media/Sonarr

Sabnzbd+ is used to download it uses three folders:
NZB Watched by sabnzbd+ for stuff to deal with
Incomplete used when downloading
Complete when downloading is complete
I have, incidentally, tried sabnzbd+ by getting an nzb file, sticking it in NZB and downloading - works fine. (I suspect this might be how sonarr learns which is the actual download place and where the root file is?)

My question is if I should the complete folder to be assigned as the download point and how it is supposed to be setup in sabnzbd+ categories.

I also noticed that I am also supposed to include Indexer Categories / Groups in the sabnzbd+ categories as well. Have to look that one up.

I am, this time around, trying hard to get the root folder thing out of the way and, I suspect, this is part of it.

Thoughts?