Mediainfo is required but was not found: libmediainfo.so.0

Help & Support
#1

Sonarr version (exact version): 3.0.6.1196
Mono version (if Sonarr is not running on Windows):QMono 5.20.1.19
OS: Qnap 5.0
Debug logs:
Description of issue:

Hi, Sonaar has stopped working for me on my QNAP TS-853A, with errors about media info which I have found others have raised. Errors like “MediaInfo Library could not be loaded libmediainfo.so.0” and “Failed to get runtime from the file, make sure mediainfo is available”. The resolutions I’ve seen are to ensure QMono is rolled back to 5.20 and that Media Info CLI is installed. I’ve done both of these and still get an error, any suggestions?

Thanks

#2

Talk to the QNAP community who create, support, and maintain the poorly supported frequently broken or out of date QNAP packages

#3

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