Sonarr version (exact version): 3.0.10.1567
Mono version (if Sonarr is not running on Windows):
OS: Ubuntu 22.04.4 LTS
Debug logs:
(I copied the first few commands from the logs, basically it’s the same error with different episodes)
2024-03-09 10:42:21.0|Warn|ImportApprovedEpisodes|Couldn't import episode /data/torrents/completed/Game of Thrones Season 4 (1080p x265 10bit Joy)/Game of Thrones S04E05 First of His Name (1080p x265 10bit Joy).mkv
[v3.0.10.1567] System.UnauthorizedAccessException: Access to the path '/data/torrents/completed/Game of Thrones Season 4 (1080p x265 10bit Joy)/Game of Thrones S04E05 First of His Name (1080p x265 10bit Joy).mkv' is denied. ---> System.IO.IOException: Permission denied
--- End of inner exception stack trace ---
at System.IO.FileSystem.DeleteFile (System.String fullPath) [0x0008c] in <12b418a7818c4ca0893feeaaf67f1e7f>:0
at System.IO.File.Delete (System.String path) [0x00017] in <12b418a7818c4ca0893feeaaf67f1e7f>:0
at NzbDrone.Mono.Disk.DiskProvider.TransferFilePatched (System.String source, System.String destination, System.Boolean overwrite, System.Boolean move) [0x00291] in C:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Mono\Disk\DiskProvider.cs:423
at NzbDrone.Mono.Disk.DiskProvider.MoveFileInternal (System.String source, System.String destination) [0x00098] in C:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Mono\Disk\DiskProvider.cs:302
at NzbDrone.Common.Disk.DiskProviderBase.MoveFile (System.String source, System.String destination, System.Boolean overwrite) [0x000e1] in C:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Disk\DiskProviderBase.cs:255
at NzbDrone.Common.Disk.DiskTransferService.TryMoveFileVerified (System.String sourcePath, System.String targetPath, System.Int64 originalSize) [0x00047] in C:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Disk\DiskTransferService.cs:487
at NzbDrone.Common.Disk.DiskTransferService.TransferFile (System.String sourcePath, System.String targetPath, NzbDrone.Common.Disk.TransferMode mode, System.Boolean overwrite) [0x004b9] in C:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Disk\DiskTransferService.cs:367
at NzbDrone.Core.MediaFiles.EpisodeFileMovingService.TransferFile (NzbDrone.Core.MediaFiles.EpisodeFile episodeFile, NzbDrone.Core.Tv.Series series, System.Collections.Generic.List`1[T] episodes, System.String destinationFilePath, NzbDrone.Common.Disk.TransferMode mode) [0x00129] in C:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Core\MediaFiles\EpisodeFileMovingService.cs:116
at NzbDrone.Core.MediaFiles.EpisodeFileMovingService.MoveEpisodeFile (NzbDrone.Core.MediaFiles.EpisodeFile episodeFile, NzbDrone.Core.Parser.Model.LocalEpisode localEpisode) [0x00046] in C:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Core\MediaFiles\EpisodeFileMovingService.cs:79
at NzbDrone.Core.MediaFiles.UpgradeMediaFileService.UpgradeEpisodeFile (NzbDrone.Core.MediaFiles.EpisodeFile episodeFile, NzbDrone.Core.Parser.Model.LocalEpisode localEpisode, System.Boolean copyOnly) [0x001b0] in C:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Core\MediaFiles\UpgradeMediaFileService.cs:77
at NzbDrone.Core.MediaFiles.EpisodeImport.ImportApprovedEpisodes.Import (System.Collections.Generic.List`1[T] decisions, System.Boolean newDownload, NzbDrone.Core.Download.DownloadClientItem downloadClientItem, NzbDrone.Core.MediaFiles.EpisodeImport.ImportMode importMode) [0x0029b] in C:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Core\MediaFiles\EpisodeImport\ImportApprovedEpisodes.cs:109
2024-03-09 10:42:39.2|Warn|ImportApprovedEpisodes|Couldn't import episode /data/torrents/completed/Game of Thrones Season 4 (1080p x265 10bit Joy)/Game Of Thrones S04E06 The Laws of Gods and Men (1080p x265 10bit Joy).mkv
[v3.0.10.1567] System.UnauthorizedAccessException: Access to the path '/data/torrents/completed/Game of Thrones Season 4 (1080p x265 10bit Joy)/Game Of Thrones S04E06 The Laws of Gods and Men (1080p x265 10bit Joy).mkv' is denied. ---> System.IO.IOException: Permission denied
--- End of inner exception stack trace ---
at System.IO.FileSystem.DeleteFile (System.String fullPath) [0x0008c] in <12b418a7818c4ca0893feeaaf67f1e7f>:0
at System.IO.File.Delete (System.String path) [0x00017] in <12b418a7818c4ca0893feeaaf67f1e7f>:0
at NzbDrone.Mono.Disk.DiskProvider.TransferFilePatched (System.String source, System.String destination, System.Boolean overwrite, System.Boolean move) [0x00291] in C:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Mono\Disk\DiskProvider.cs:423
at NzbDrone.Mono.Disk.DiskProvider.MoveFileInternal (System.String source, System.String destination) [0x00098] in C:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Mono\Disk\DiskProvider.cs:302
at NzbDrone.Common.Disk.DiskProviderBase.MoveFile (System.String source, System.String destination, System.Boolean overwrite) [0x000e1] in C:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Disk\DiskProviderBase.cs:255
at NzbDrone.Common.Disk.DiskTransferService.TryMoveFileVerified (System.String sourcePath, System.String targetPath, System.Int64 originalSize) [0x00047] in C:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Disk\DiskTransferService.cs:487
at NzbDrone.Common.Disk.DiskTransferService.TransferFile (System.String sourcePath, System.String targetPath, NzbDrone.Common.Disk.TransferMode mode, System.Boolean overwrite) [0x004b9] in C:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Disk\DiskTransferService.cs:367
at NzbDrone.Core.MediaFiles.EpisodeFileMovingService.TransferFile (NzbDrone.Core.MediaFiles.EpisodeFile episodeFile, NzbDrone.Core.Tv.Series series, System.Collections.Generic.List`1[T] episodes, System.String destinationFilePath, NzbDrone.Common.Disk.TransferMode mode) [0x00129] in C:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Core\MediaFiles\EpisodeFileMovingService.cs:116
at NzbDrone.Core.MediaFiles.EpisodeFileMovingService.MoveEpisodeFile (NzbDrone.Core.MediaFiles.EpisodeFile episodeFile, NzbDrone.Core.Parser.Model.LocalEpisode localEpisode) [0x00046] in C:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Core\MediaFiles\EpisodeFileMovingService.cs:79
at NzbDrone.Core.MediaFiles.UpgradeMediaFileService.UpgradeEpisodeFile (NzbDrone.Core.MediaFiles.EpisodeFile episodeFile, NzbDrone.Core.Parser.Model.LocalEpisode localEpisode, System.Boolean copyOnly) [0x001b0] in C:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Core\MediaFiles\UpgradeMediaFileService.cs:77
at NzbDrone.Core.MediaFiles.EpisodeImport.ImportApprovedEpisodes.Import (System.Collections.Generic.List`1[T] decisions, System.Boolean newDownload, NzbDrone.Core.Download.DownloadClientItem downloadClientItem, NzbDrone.Core.MediaFiles.EpisodeImport.ImportMode importMode) [0x0029b] in C:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Core\MediaFiles\EpisodeImport\ImportApprovedEpisodes.cs:109
Description of issue: Every time I download a new series unless I set the file owner to sonarr, Sonarr is unable to move the files. However, I have a group called torrents, which Sonarr is a member of. Even though my files will have the group owner set as torrents and another user owner(usually root), Sonarr cannot access the path unless I switch the user owner to sonarr. Is there something I’m doing wrong since I’m under the assumption that any member of a group should have access to the file? To be clear, torrents has read and write access so I’m confused as to why Sonarr cannot locate any new series I have.