Issue adding newznab (nzb.su) indexer

Help & Support
1

Hello all,

I’m having a strange issue. I’m trying to add a new indexer (nzb.su) and everytime I do, I get an error. I have tried this in both the Windows version and the Linux version. Both are newly installed version 2.0.0.3357

The error message in Windows is: Unable to connect to indexer: ‘’, hexadecimal value 0x08, is an invalid character. Line 2194, position 63.: ‘’, hexadecimal value 0x08, is an invalid character. Line 2194, position 63.

The error message in Linux is: Unable to connect to indexer: Not allowed character was found. Line 2194, position 63.: Not allowed character was found. Line 2194, position 63.

Eithery way, it really seems to have an issue with this certain line and position. Any help would be appreciated.

Thank you.

2

Their API was returning an invalid XML character on Line 2194, position 63.

Sonarr validates that the API key and feed are working when it adds the indexer, since it wasn’t it failed to add it. You should be able to try again later and have it work (once the feed is working again).

3

Thanks for the reply. Just tried it again and it seems to be working now. Very weird that it was like that most of the day, but thank you for the quick response and explanation.

4

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