Input string was not in a correct format - The Sinner SVA

Sonarr Version: 2.0.0.4990
Mono Version: 4.8.0
Trace Log: https://pastebin.com/jgyXZhik

Running on a QNAP: QTS 4.3.3.0299

Description of issue:
Adding this file via sabnzbd required a manual import, presumably due to the sample file beside it.

After choosing the correct file, the interface says imported successfully, however the state remains the same & logs show the above. The error I get is that the input string is not the correct format.

Any ideas what I could investigate next or do to correct this issue?

I’m getting the same error message when doing a manual import or trying to do a rename on any file.

It’s a problem with the media info.
Sonarr can fix it if you’ll post the contents of mediainfo {filename} then it’ll get fixed next patch.

I found it so you don’t have to do it:
at NzbDrone.Core.MediaFiles.MediaInfo.MediaInfoFormatter+<>c.<FormatAudioChannels>b__1_0 (System.String s) [0x00006] in <e8ad39d438bc4c448bfbd968b0f74ec6>:0
is failing

full call stack:

System.FormatException: Input string was not in a correct format.
  at System.Number.StringToNumber (System.String str, System.Globalization.NumberStyles options, System.Number+NumberBuffer& number, System.Globalization.NumberFormatInfo info, System.Boolean parseDecimal) [0x00057] in <204f770036d441bb8dfd3daba3550e83>:0 
  at System.Number.ParseDecimal (System.String value, System.Globalization.NumberStyles options, System.Globalization.NumberFormatInfo numfmt) [0x0001b] in <204f770036d441bb8dfd3daba3550e83>:0 
  at System.Decimal.Parse (System.String s, System.IFormatProvider provider) [0x00009] in <204f770036d441bb8dfd3daba3550e83>:0 
  at NzbDrone.Core.MediaFiles.MediaInfo.MediaInfoFormatter+<>c.<FormatAudioChannels>b__1_0 (System.String s) [0x00006] in <e8ad39d438bc4c448bfbd968b0f74ec6>:0 
  at (wrapper delegate-invoke) System.Func`2[System.String,System.Decimal]:invoke_TResult_T (string)
  at System.Linq.Enumerable.Sum[TSource] (System.Collections.Generic.IEnumerable`1[T] source, System.Func`2[T,TResult] selector) [0x00034] in <e3fb361e66bb4797b6f56fd88e04971e>:0 
  at NzbDrone.Core.MediaFiles.MediaInfo.MediaInfoFormatter.FormatAudioChannels (NzbDrone.Core.MediaFiles.MediaInfo.MediaInfoModel mediaInfo) [0x000a5] in <e8ad39d438bc4c448bfbd968b0f74ec6>:0 
  at NzbDrone.Core.Organizer.FileNameBuilder.AddMediaInfoTokens (System.Collections.Generic.Dictionary`2[TKey,TValue] tokenHandlers, NzbDrone.Core.MediaFiles.EpisodeFile episodeFile) [0x00040] in <e8ad39d438bc4c448bfbd968b0f74ec6>:0 
  at NzbDrone.Core.Organizer.FileNameBuilder.BuildFileName (System.Collections.Generic.List`1[T] episodes, NzbDrone.Core.Tv.Series series, NzbDrone.Core.MediaFiles.EpisodeFile episodeFile, NzbDrone.Core.Organizer.NamingConfig namingConfig) [0x0016d] in <e8ad39d438bc4c448bfbd968b0f74ec6>:0 
  at NzbDrone.Core.MediaFiles.EpisodeFileMovingService.CopyEpisodeFile (NzbDrone.Core.MediaFiles.EpisodeFile episodeFile, NzbDrone.Core.Parser.Model.LocalEpisode localEpisode) [0x00012] in <e8ad39d438bc4c448bfbd968b0f74ec6>:0 
  at NzbDrone.Core.MediaFiles.UpgradeMediaFileService.UpgradeEpisodeFile (NzbDrone.Core.MediaFiles.EpisodeFile episodeFile, NzbDrone.Core.Parser.Model.LocalEpisode localEpisode, System.Boolean copyOnly) [0x0012f] in <e8ad39d438bc4c448bfbd968b0f74ec6>:0 
  at NzbDrone.Core.MediaFiles.EpisodeImport.ImportApprovedEpisodes.Import (System.Collections.Generic.List`1[T] decisions, System.Boolean newDownload, NzbDrone.Core.Download.DownloadClientItem downloadClientItem, NzbDrone.Core.MediaFiles.EpisodeImport.ImportMode importMode) [0x00277] in <e8ad39d438bc4c448bfbd968b0f74ec6>:0 

mediainfo:

Format                                   : Matroska
Format version                           : Version 4 / Version 2
File size                                : 739 MiB
Duration                                 : 41 min 32 s
Overall bit rate                         : 2 488 kb/s
Encoded date                             : UTC 2017-09-21 02:03:53
Writing application                      : FastLE v3.0.0 - AVS
Writing library                          : libx264 + libebml + libmatroska + libfastrar

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L4.1
Format settings, CABAC                   : Yes
Format settings, ReFrames                : 5 frames
Codec ID                                 : V_MPEG4/ISO/AVC
Duration                                 : 41 min 32 s
Bit rate                                 : 2 247 kb/s
Width                                    : 1 280 pixels
Height                                   : 720 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 23.976 (24000/1001) FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.102
Stream size                              : 668 MiB (90%)
Writing library                          : x264 core 152 r2851 ba24899
Encoding settings                        : cabac=1 / ref=5 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=8 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=22 / lookahead_threads=3 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=50 / rc=crf / mbtree=1 / crf=18.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00
Default                                  : Yes
Forced                                   : No
Color range                              : Limited
Matrix coefficients                      : BT.709

Audio
ID                                       : 2
Format                                   : AC-3
Format/Info                              : Audio Coding 3
Mode                                     : Dual Mono
Mode extension                           : CM (complete main)
Format settings, Endianness              : Big
Codec ID                                 : A_AC3
Duration                                 : 41 min 32 s
Bit rate mode                            : Constant
Bit rate                                 : 192 kb/s
Channel(s)                               : 2 channels
Channel positions                        : Dual mono
Sampling rate                            : 48.0 kHz
Frame rate                               : 31.250 FPS (1536 spf)
Bit depth                                : 16 bits
Compression mode                         : Lossy
Stream size                              : 57.0 MiB (8%)
Default                                  : Yes
Forced                                   : No

I’ve updated my post with the info they need to fix it. I imagine you can move/copy them manually for the time being. (Then rename using the series page rename function)

Thanks Pancake!
I did narrow down to this file, my other shows are pulling in just fine.

If you have a github account you can create an issue here: https://github.com/Sonarr/Sonarr/issues

and paste the call stack and mediainfo I pasted above and they might fix it quicker.

Someone made an issue: https://github.com/Sonarr/Sonarr/issues/2182

You can follow that for updates.

Turns out they brought out a repack anyway.

https://layer13.net/rls?id=8071053
Reason: wrong.audio.used_get.repack

Guess the issue was at source.

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