My episodes are downloading successfully but the import is failing with a FileNotFoundException. It looks like Sonarr is trying to treat a directory like a file. Anyone know why it’s doing this or how to fix it? Here is my debug log. Thanks in advance for any help.
During import Sonarr checks to see if its a folder, if its not a folder its treated as a file, so in this case it doesn’t exist at all. The path being reported by SAB is not accessible by Sonarr.
Is Sonarr on the same system as SAB?
Thanks for replying so quickly. They are both running on the same system (Freenas 9.3), but are in separate jails.
Are the paths that SAB reports the same as what Sonarr sees those same files at?
I suspect on Activity -> Queue you will see an error saying to intermediate path is not found.
SAB and Sonarr will either need to see the files at the same path or you can use Remote Path Mapping (in Sonarr) to translate the remote path (as SAB reports it) to the local path (as Sonarr sees it). Hostname needs to match the Hostname field used in SAB config within Sonarr (either name or IP, whatever was used).
I’m not seeing anything about intermediate path not found. It just says “No files found are eligible for import in [download directory]” I tried deleting the sonarr and sabnzbd plugins and creating a new media share for them to use.
I suspect that this is actually a problem caused by sabnzbd. The media share was accessible by both sonarr and sabnzbd as far as I can tell. I could also access it via a cifs share. However, after starting a download in SAB, the incomplete folder in the media share became inaccessible from the CIFS share. Once a download completed successfully, the completed downloads folder now also gives me access denied, despite the fact that i have access to the rest of the share.
Sonarr and SAB seem to be working together fine (sonarr is successfully starting the download in SAB and SAB is putting the completed downloads in teh place Sonarr is looking)…but Sonarr can’t access it the downloaded files.
Sonarr looks wherever SAB ells it to (based on the path it stored the files in). Drone factory can be used to tell Sonarr to look at a folder to import from, but its not the recommended import method for automation.
Ahh, I see,that makes sense. I don’t think Drone factory would be of much help. As I mentioned, I can’t access the files from the CIFS share either.
I mentioned that I suspected the problem to be with SAB, but I’m not convinced anymore. If I drag an .nzb file into SAB’s watch directory, it picks it up and downloads it and I can access the completed download without any issue, but I still can’t get to the files which were initiated from Sonarr. Here is the full error message that I’m seeing when I try to access the share on my windows machine:
\FREENAS\media\Downloads\Complete\TV is not accessible. You might not have permission to use this network resource. Contact that administrator to find out if you have access permissions.
The handle is invalid.
Ok…I think I got it figured out. I made SAB set completed file permissions to 777. The original TV folder was still not accessible (I guess because it was created before I made that change?), so I created a new completed folder and things seem to be working now. Thanks for all of your help Markus!
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