Import Failed - Timeout from Moving from Mapped Network Folders?

First off, many thanks to the development team for the great app.

I’ve read through several other threads but I believe I understand the root cause of my issue but wanted to validate.

The logs say:

“Import failed, path does not exist or is not accessible by Sonarr: D:\Castle.S08E08.Mr…&.Mrs…Castle.720p.WEB-DL.x265.HEVC-TangoAlpha.mkv”

D:\ is a mapped network drive on my NAS where all my completed Torrent files go as well as where my Drone Factory is pointed to. My completed downloads sometime move over to B:\TV Shows; however, most of the files remain in D:\ with repeated errors.Both uTorrent and Sonarr are installed on my local PC.

I have toggled the ‘Remove imported downloads from client history’ to Yes and increased the Drone Factory interval to 5 minutes but still encountering errors. Typically when I manually move a large (2GB+) file, the transfer window will briefly pop up instead of an instantaneous transfer (because Windows doesn’t recognize the 2 mapped folders on the same drive).

I never usually post to forums as most of questions I always find. Appreciate any and all help.

Happy New Year,
-Taen

Don’t use Drone Factory, let Completed Download Handling do the importing, especially with Torrents.

Have you read the FAQ? Specifically the part about Mapped Network Drives?

I’m not using Drone Factory and I’m having the same problem. I have Sabnzbd and Sonarr running in docker containers on the same unRaid server and everything seems to go fine until the import fails with the message: Import failed, path does not exist or is not accessible by Sonarr: /config/Downloads/complete/TV.Show.Name.S05E01.REPACK.720p.HDTV.x264-KILLERS

I’m guessing it has something to do with the fact that my volume mappings for data are: /data /mnt/cache/appdata/sabnzbd/Downloads/complete/

But I’ll be darned if I can figure out how to point it to the right place and thought Sonarr would figure it out from the Sabnzbd setting automatically.

Also I noticed, though I don’t know how this might play into it, when comparing the settings on my old Sabnzbd/Sonarr setup that’s been running for ages on a separate PC, the Sabnzbd setting in the Download Clients section has a category of tv, where are the new one on the unRaid server is blank and won’t allow me to put one in nor can I figure out where it might be picking it up from the Sabnzbd client when comparing those settings.

UPDATE: Eliminated a permissions issue I think as I discovered that if I manually import the downloaded files by pointing at the correct folder it copies everything over fine. Sonarr just appears to be looking in the wrong place for the files and I can’t figure out how to point it in the right direction.

I have the same exact issue…find a fix yet…

unraid 6
Docker
Sonar
Sabnzb

Not yet and as of now I can only assume this is a bug in the latest beta version of Sonarr.

Come to realize that I’d been running later versions of 7 on the stand alone PC and when I set up the containers in the unRaid Docker the repositories I used installed version 8 beta … near as I tell everything is setup as it should be but the completed download handling insists on looking in a nonexistent directory for the download and there’s no way to point it elsewhere.

Setup a remote path mapping in Sonarr under Download Client Settings.

Got some help and a solution over at the unRAID forums, you might want to take a look and see if it helps;

http://lime-technology.com/forum/index.php?action=post;topic=45012.0;last_msg=430121

You’ll need to login/register to read it, hope it helps.

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