Import failed, path does not exist or is not accessible - for my sonarr docker image

Help & Support
1

Version 2.0.0.5344
Mono Version 5.20.1.34
AppData directory /config
Startup directory /app/sonarr/bin

logfile
Import failed, path does not exist or is not accessible by Sonarr: /volume1/movies and shows/download/The.100.S07E16.WEB.h264-BAE[rarbg]

image

Hi,

Sorry i am pretty new to docker etc. I tried to configure this myself, got as far as to being able to download the shows i want, but during rename it fails with above error

In short, i have a synology nas, use downloadstation to download everything. I have tried setting this folder to being able to been read/write by every user, group, folder permissions etc. I have looked on google and i see many posts but my knowledge is too limited, sorry. I don’t know what to do next.

Can you plz advise what stupid mistake I made and how to fix it? :wink:

Cheers

Al

2

Sonarr doesn’t know about /volume1 it only knows about the paths you’ve provided it. Either use a remote path mapping in Sonarr or make it so Sonarr can access /volume1

In general you should keep downloads and sorted shows in the same volume in docker so you can utilize hardlinking for seeding torrents and atomic moves otherwise.

https://wiki.servarr.com/Docker_Guide

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Ty, i will look into the guide when i can. i understand the basics. it’s just hard to actually do things like that when you have little knowledge.

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Ok, i have tried to read the text to my best of abilities. i understand i think that i should use a user in sonarr/radarr, even though this user appears to be the admin (101)

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image790Ă—348 14.1 KB

These should probably match these
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according to a youtube video i setup the correct pgid, puid and tz.

Is this correct?

You are stating that the docker does not see /volume1. how do i setup a remote mapping path and what should the contents be?

I only have 1 volume, which consists of 4 disk in a jbod array.

5

The permission settings don’t need to be changed.

On download client settings.

Remote path will be /volume1/movies and shows/download/ local path would be /download, host needs to match the download client.

Not sure which download client you’re using, but if you’re qbit, make sure it’s 4.2.5 or lower as 4.3+ is not compatible with Sonarr v2.

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Ty, it is becoming a bit clearer. How do i adjust the remote path? i have to use “select folder” and that does not allow me to add **"/volume1/"**movies and shows/download/

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image1147Ă—579 72.8 KB

I am using the basic download station

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That’s an artificial limitation of docker on synology, you can only select shared folders. You can get around it with docker-compose or you need to use a remote path mapping in Sonarr to translate the path.

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ok so I appear to be one step further

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image1160Ă—225 12.1 KB

I set the remote path mappings. I am not getting the errors I got before, but now the file still isn’t moved ;-( I waited for over an hour, but nothing appears to be happening once the download is complete

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Update: Nvm, it works!!! TY so much! The problem i had now that i was redownloading an old episode which had a lower quality for testing purposes, but sonarr stated it will not copy due to that. added new show and that works!

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