Import failed, path does not exist or is not accessible by Sonarr - But I can write file in the same folder via Terminal

Sonarr version (exact version):

2.0.0.5338

Mono version (if Sonarr is not running on Windows):

5.18.1.0

OS:

Docker in Synology DSM 6

Debug logs:

Import failed, path does not exist or is not accessible by Sonarr:

Description of issue:

Weirdly enough, sonar apparently cannot access to the file downloaded from the Download Station on a Synology NAS, but if I ssh inside the container (Sonarr is Running in Docker) I can edit/create/delete files correctly into the mapped folder.

the mapping has been done as the following:

Download Station: The download client download inside a shared folder called “Download TV Series” that the path on disk is /volume1/Download TV Series/

Radarr inside docker have the path Download TV Series mapped into /downloads/ so if I ssh into the container and try to create files o remove them via ssh it does that with no error, but sonar automatically can’t.

Permissions are all good, I have even added PUID e PGID and permission are 777 on all the folders, and I have tested the sonarr user on the shared folder and it can correctly create file read and remove them.

I’ve tried even to map the path as a remote client but nothing change.

what I am doing wrong here?

Link to the full debug log (that unfortunately don’t have a lot of info in it tho): Sonarr Log

Additional info, before someone will ask for it. The destination folder of the TV Shows is not the same and it’s /Remote Folders/TV Series and it’s mapped as /tv/ in the container and sonarr can access to it because it can create the empty season and series folder when the new series got added to the system.

This is a picture of the mapping:

As I said before, Download TV Series is a Shared Folder where it’s original disk path it’s /volume1/Download TV Series/

I’ve tried also to change folder and use a folder without spaces in the name, exactly same result.

These are the pics of the permission from the docket container:

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.