Import failed, path does not exist. NZB and Torrent Client Synology setup

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#1

Sonarr version 2.0.0.5344:
Mono version 5.20.1.34:
Docker Synology 218+:
Import failed, path does not exist or is not accessible by Sonarr: /downloads/completed/Lovecraft Country S01E01 Sundown [1080p x265 10bit FS92 Joy].mkv:
**After looking at countless other threads and knowing that my problem lies in my paths setup and I have tried numerous attempts to set up my remote path in Sonarr,and I am still unable to figure out why I keep getting countless errors. All of the files currently reside in volume1/Content/Downloads/Usenet/completed/Sonarr and volume1/Content/Downloads/Torrents/completed. Being that I have a torrent and usenet client(nzbget) I have the Sonnar container in the compose set at the path ending at downloads. Please let me know if I should do something differently being that I want Sonarr to see both clients. **:

File structure on NAS:
/volume1/docker/sonarr: /config
/volume1/Content/Downloads/Usenet/completed/Sonarr
/volume1/Content/Downloads/Torrents/completed
/volume1/Content/Collection/TV Shows

Docker Compose:
/volume1/docker/sonarr:/config # config files
/volume1/Content/Collection/TV Shows:/tv # tv shows folder
/volume1/Content/Downloads:/downloads

Sonarr Remote Mappings
host: “localhost”
remote path: /volume1/Content/Usenet/Downloads/completed/Sonarr/
local path: /downloads/

logfile:
https://pastebin.pl/view/b7f9b6df

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#2

It would be much easier to just use a single mount for your files in all your containers: /volume1/Content/

#3

OK, I am not entirely sure what that would look like, but I tried and this is the currrent setup.
File structure on NAS:
/volume1/docker/sonarr: /config
/volume1/Content/Usenet/completed/Sonarr
/volume1/Content/Torrents/completed
/volume1/Content/TV Shows

Docker Compose:
/volume1/docker/sonarr:/config # config files
/volume1/Content/Collection/TV Shows:/tv # tv shows folder
/volume1/Content:/downloads

Sonarr Remote Mappings
host: “localhost”
remote path: /volume1/Content/Usenet/completed/Sonarr/
local path: /downloads/

host: “localhost”
remote path: /volume1/Content/Torrents/completed/Sonarr/
local path: /downloads/

Currently Files are in the torrent/completed and usenet/completed/sonarr
They are not moving to TV show folder.

#4

This should do it, being lazy here so the mount might not make sense but it’ll do the trick I guess/hope :slight_smile:

Docker mounts for sonarr:
/volume1/docker/sonarr:/config
/volume1/Content:/volume1/Content

Remote path mappings: remove everything, this should no longer be required.

Designate /volume1/Content/Collection/TV Shows as a new root folder in sonarr, use the mass editor to change all your series paths to use the new TV Shows root folder, and finally delete the /tv root folder in sonarr to clean it up.

#5

/volume1/Content:/volume1/Content

could you explain to me after the colon? I thought “downloads” went here.

#6

The idea is to have the path inside and outside the container to be the same. That will save a lot of headaches with download clients reporting one path and sonarr having to translate to another path (remote path mappings), as well as allowing sonarr to perform a simple move instead of slow-ass copy+delete.

1 Like
#7

I changed as described. I am getting import failed path does not exist errors for shows that I have previously downloaded and that are currently sitting in /volume1/Content/Torrents/completed and /Content/Usenet/completed/sonarr. The error messages are like this:
Import failed, path does not exist or is not accessible by Sonarr: /downloads/completed/Sonarr/Barry.S01E02.Chapter.Two.Use.It.720p.AMZN.WEBRip.DD.5.1.x264-KORPOS-Scrambled

-The error message is showing for an old root folder

I went to series>import and deleted previous root and successfully imported new root folder : /volume1/Content/Collection/TV shows

Current Docker Sonarr:

  • /volume1/docker/sonarr:/config # config files
  • /volume1/Content/Collection/TV Shows:/tv # tv shows folder
  • /volume1/Content:/volume1/Content

I then went to mass editor and successfully changed new root path

Any ideas for what could be causing this are much appreciated…

I

#8

Get rid of the “tv shows” mount in your sonarr docker.

Is your download client running in a docker container as well?

Edit: I’m also going to leave this here, even if your download client is native, it’s relevant to understand docker mounts: https://wiki.servarr.com/Docker_Guide#Consistent_and_well_planned_paths

#9

I have removed the tv show volume from the docker container. The only volume on the docker container is /volume1/content.

Sonarr is still giving me the path does not exist error messages for an old path. I tried to prune volumes as well. Old dl files are in the usenet/completed/sonarr and completed and have not been organized and moved to the collection folder.

Yes, download clients are docker containers. I have seen something similar to the wiki link with the usenet>media type and torrent>media type directories.

I just dont understand where the torrent and usenet process folders (completed, incomplete, etc…) are at that point. How do the files get put in the correct media type folder? Do I link plex to both tv show/movie folders (usenet and torrents)? And how does sonarr know to look into the usenet>tv show and torrent> tv show?

Plex is not running as a docker container.

#11

Ok, so going from the paths in your initial post and the fact that everything is a container:

For each docker container:

/volume1/docker/<container>:/config
/volume1/Content:/data

That’s it, unless there is another mount that is really required by the container, in that case add it as well. Note that /data replaces ALL mounts that have files that need to be shuffled around by the application in the container. So no separate /tv, /download, /movie etc mounts anymore! Fuck those sideways and let them die in a fire.

In /volume1/Content, create directories as needed. Example:

/volume1/Content
      /Downloads
            /Torrent
                  /... (not sure if you need more directories here for torrents)
            /NZB
                  /Complete
                  /Incomplete
                  /...
      /TV
      /Movies
      /... (Books, Music, ...)

These will show up inside a container as /data/Downloads/Torrent for example.

In each application, adjust file paths to start from /data and nothing else.

I am assuming everything either runs as the same user, or the individual users running the containers all have sufficient access to /volume1/Content and underlying files/folders.
If yes, everything will automagically Just Work :tm: because your download client reports to sonarr "hey, I have a file in /data/Downloads/Torrent/series.s01e01.1080p-group" and sonarr can go to its own /data mount, which is actually the same and pick up the file and do its thing.

#12

Hello, sorry to jump in but i’m having the same issue with almost the same configuration.
Synology ds720+
Sonarr:latest in Docker

my actual path configuration in docker is:
/volume1/PlexMedia/ : /data
/volume1/docker/sonarr: /config

but still getting the error:
[Error] DownloadedEpisodesImportService: Import failed, path does not exist or is not accessible by Sonarr: /volume1/PlexMedia/…

download client is set to land files in a subfolder in /volume1/PlexMedia/…

Any clue?

#13

If your download client is reporting a path starting with /volume1, you’re running it as a native package it seems to me. In that case just set up a remote path mapping.
If not, probably best to create your own topic and provide some details on your setup (what runs where etc).

#14

Sorry, I had to take a while off. This was tilting me. I have spent alot of time trying to get this to work.
I tried to give it another go abiding what you said. Sonarr is persisting on trying to look in an old folder that does not even exist anymore.The error messages I am getting are:

Import failed, path does not exist or is not accessible by Sonarr: **/downloads/completed/**Sonarr/Barry.S01E05.Chapter.Five.Do.Your.Job.720p.AMZN.WEBRip.DD.5.1.x264-KORPOS-Scrambled

My docker compose mounts:
/volume1/Content:/data
/volume1/docker/sonarr:/config

My root folder on Sonarr on series editor:
/data/Content/Collection/TV Shows

-I do not have a volume1/downloads folder anymore. I have tried to delete this folder everywhere. I do not know how sonarr knows anything about this folder anymore.

#15

Here are my logs

#16

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