HTTP Password Reset - updated config.xml and still asks for pwd

[jimjamming]

Sonarr version (exact version): 2.0.0.5163
Description of issue:
Saw posts how to reset pwd

Forgotten Authentication Details

Changing the authentication type to none is the easiest way, which is done via config.xml stored one directory up from the log files: https://github.com/Sonarr/Sonarr/wiki/Log-Files <AuthenticationMethod>Forms</AuthenticationMethod> or <AuthenticationMethod>Basic</AuthenticationMethod> needs to be changed to: <AuthenticationMethod>None</AuthenticationMethod>

HTTP Password Reset

I did something stupid I set a username and password on the http page, and I must have mistyped either the username or password, and now I can’t log in to Sonarr. I’ve even tried re-installing, but it looks like the config is kept because it still asks for username and password. What do I do?

Updated None.
Saved the file.
Reset via UI.
Restart service.

Then opening the page… username and password screen pops up.
tried entering nothing and submit however however goes to blank screen…

stumped…
[edit]. i also changed the config.xml rights to 777 and tried that too, however still not quite working.

pasted below.

<Config>
  <LogLevel>Info</LogLevel>
  <Port>8989</Port>
  <UrlBase></UrlBase>
  <BindAddress>*</BindAddress>
  <SslPort>9898</SslPort>
  <EnableSsl>False</EnableSsl>
  <ApiKey>297bd31xxxxxxxx57c1e9c72</ApiKey>
  <AuthenticationMethod>None</AuthenticationMethod>
  <LaunchBrowser>True</LaunchBrowser>
  <Branch>master</Branch>
  <SslCertHash></SslCertHash>
  <UpdateMechanism>BuiltIn</UpdateMechanism>
  <AnalyticsEnabled>False</AnalyticsEnabled>
</Config>

[markus101]

Are you sure you’re changing to config file under the correct user?

[jimjamming]

hi Marcus… I am not a linux person so hope I am following.

File was originally under ‘admin’ so I chown it to my hostname.
-rwxrwxrwx 1 administrators 465 2018-06-24 20:18 config.xml*

I ssh-ed with my hostname and looks the same.
I turned on and off the Sonarr service via UI in QNAP (with my same login) - it asks for login details…

Am I following it right?

[markus101]

You don’t want to change the ownership. In you can look in Sonarr’s UI under system for the AppData folder, then make sure you’re editing that config. Of course if you’re editing it because you forgot the password that won’t work.

Either the wrong file is being changed or Sonarr isn’t being restarted afterwards. The log files should indicate if you’re in the correct spot, since they’ll be written to.