HDbits.org authentication problems

[badjesus]

So basically, I have tried both SONARR and SICKRAGE tonight, trying to get them to work with HDBits and both of them are failing.

I logged into HDBITS.org, and I am using the passkey from my profile page.

I am getting an authentication error in both programs.

I have tried creating a new passkey as well. Twice.

When it fails trying to use the passkey, the next time that I log in to HDBITS it tells me that I have to now reset my password.

I also tried CURL, but with CURL I might be running into an SSL issue.

My log in SONARR shows :
Unable to connect to indexer: HDBits API request returned status code AuthFailed: Invalid authentication credentials

Exception
NzbDrone.Core.Indexers.Exceptions.IndexerException: HDBits API request returned status code AuthFailed: Invalid authentication credentials
at NzbDrone.Core.Indexers.HDBits.HDBitsParser.ParseResponse(IndexerResponse indexerResponse) in M:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Core\Indexers\HDBits\HDBitsParser.cs:line 38
at NzbDrone.Core.Indexers.HttpIndexerBase1.FetchPage(IndexerRequest request, IParseIndexerResponse parser) in M:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Core\Indexers\HttpIndexerBase.cs:line 286 at NzbDrone.Core.Indexers.HttpIndexerBase1.TestConnection() in M:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Core\Indexers\HttpIndexerBase.cs:line 311

In SICKRAGE (I know it doesn’t matter here but just in case)
2016-12-03 03:03:00 ERROR SEARCHQUEUE-MANUAL-80379 :: [HDBits] :: [a1bf3b3] Resulting JSON from provider isn’t correct, not parsing it
2016-12-03 03:03:00 WARNING SEARCHQUEUE-MANUAL-80379 :: [HDBits] :: Invalid username or password. Check your settings

I checked with HDBITS, they are saying my passkey and user combo is working fine for them doing a manual connection.

Did something change?

[markus101]

Nothing in Sonarr has changed recently with HDBits, but perhaps something on HDBits’ side changed and how Sonarr is sending the credentials isn’t what they expect.

I don’t think any of the Sonarr team members has access to this indexer so we’re a bit stuck to investigate it, perhaps they can confirm if something has changed recently?

[badjesus]

I have a trouble ticket open with them, as well as with sickrage. What is very strange, is there are members with hdbits accounts that are having it function. HDBITS team isn’t sure where the issue is, at this time. Is there any more verbose logging that can show the exact json post and what it is receiving, that I can provide to them?

[badjesus]

If anyone sees this, I think the issue is that HDbits transparently will block your passkey if attempts are incorrect.

Originally, I was using my password, not my passkey. continually trying I think banned my API passkey, but there was no transparency to show that. Randomly, this morning, everything works.

There are quite a few people using sickrage and sonarr with hdbits that have posts online when doing a google search, and none of them ever and in a resolve. Hopefully this will help the next person that runs into this. Just wait 48 and try again.