Sonarr version (exact version): 184.108.40.2068
Mono version (if Sonarr is not running on Windows):
OS: Windows 10 1909
(Make sure debug logging is enabled in settings and post the full log to hastebin/pastebin/dropbox/google drive or something similar, do not post them directly here. Post in .txt not .doc, .rtf or some other formatted document)
Description of issue:
When certain episodes have TBA or episodes are completely missing from Sonarr’s DB, i used to just do a full refresh and scan in v2 and Sonarr would connect to TheTVDB and update the metadata.
In v3, it RARELY works. I can click refresh 10 times in a row and it will not get the new metadata. I even wait many hours before trying again and still nothing.
Sometimes it can take a few days before the shows get updated (like the ones that supposedly disappeared)
Is there a way to actually force an individual show to update from TheTVDB?
The relevant debug log doesn’t say much:
19-11-25 20:05:00.9|Info|RefreshSeriesService|Updating 90 Day Fiancé 19-11-25 20:05:01.1|Info|RefreshEpisodeService|Starting episode info refresh for: [90 Day Fiancé] 19-11-25 20:05:01.2|Debug|EpisodeAddedService|No new episodes, skipping search 19-11-25 20:05:01.2|Info|RefreshEpisodeService|Finished episode refresh for series: [90 Day Fiancé]. 19-11-25 20:05:01.2|Debug|RefreshSeriesService|Finished series refresh for 90 Day Fiancé 19-11-25 20:05:01.2|Debug|XemService|Scene numbering is not available for 90 Day Fiancé  19-11-25 20:05:01.2|Info|DiskScanService|Scanning 90 Day Fiancé 19-11-25 20:05:01.2|Debug|DiskScanService|Scanning ‘P:\TV Shows 13\90 Day Fiance’ for video files 19-11-25 20:05:01.2|Debug|Api|[GET] /api/v3/health: 200.OK (0 ms) 19-11-25 20:05:01.2|Debug|Api|[GET] /api/v3/health: 200.OK (0 ms) 19-11-25 20:05:01.2|Debug|DiskScanService|77 video files were found in P:\TV Shows 13\90 Day Fiance 19-11-25 20:05:01.3|Debug|DiskScanService|[90 Day Fiancé] Cleaning up media files in DB 19-11-25 20:05:01.3|Debug|ImportDecisionMaker|Analyzing 3/77 files.
Sonarr only has 3 episodes for Season 7 but there are 5 on TheTVDB