Forcing Metadata Refresh from TVDB

Sonarr version (exact version): 3.0.3.658
Mono version (if Sonarr is not running on Windows):
OS: Windows 10 1909
Debug logs:
(Make sure debug logging is enabled in settings and post the full log to hastebin/pastebin/dropbox/google drive or something similar, do not post them directly here. Post in .txt not .doc, .rtf or some other formatted document)
Description of issue:

When certain episodes have TBA or episodes are completely missing from Sonarr’s DB, i used to just do a full refresh and scan in v2 and Sonarr would connect to TheTVDB and update the metadata.

In v3, it RARELY works. I can click refresh 10 times in a row and it will not get the new metadata. I even wait many hours before trying again and still nothing.

Sometimes it can take a few days before the shows get updated (like the ones that supposedly disappeared)

Is there a way to actually force an individual show to update from TheTVDB?

The relevant debug log doesn’t say much:

19-11-25 20:05:00.9|Info|RefreshSeriesService|Updating 90 Day Fiancé
19-11-25 20:05:01.1|Info|RefreshEpisodeService|Starting episode info refresh for: [277092][90 Day Fiancé]
19-11-25 20:05:01.2|Debug|EpisodeAddedService|No new episodes, skipping search
19-11-25 20:05:01.2|Info|RefreshEpisodeService|Finished episode refresh for series: [277092][90 Day Fiancé].
19-11-25 20:05:01.2|Debug|RefreshSeriesService|Finished series refresh for 90 Day Fiancé
19-11-25 20:05:01.2|Debug|XemService|Scene numbering is not available for 90 Day Fiancé [277092]
19-11-25 20:05:01.2|Info|DiskScanService|Scanning 90 Day Fiancé
19-11-25 20:05:01.2|Debug|DiskScanService|Scanning ‘P:\TV Shows 13\90 Day Fiance’ for video files
19-11-25 20:05:01.2|Debug|Api|[GET] /api/v3/health: 200.OK (0 ms)
19-11-25 20:05:01.2|Debug|Api|[GET] /api/v3/health: 200.OK (0 ms)
19-11-25 20:05:01.2|Debug|DiskScanService|77 video files were found in P:\TV Shows 13\90 Day Fiance
19-11-25 20:05:01.3|Debug|DiskScanService|[277092][90 Day Fiancé] Cleaning up media files in DB
19-11-25 20:05:01.3|Debug|ImportDecisionMaker|Analyzing 3/77 files.

Sonarr only has 3 episodes for Season 7 but there are 5 on TheTVDB

This has nothing to do with v3.

This has everything to do with the threads of other issues with The TVDB and their API “upgrades”. Until they sort out their API issues Skyhook will be delayed getting info and thus Sonarr will be delayed.

PS edit your posts instead of chaining multiple posts in a short period of time.

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