Sonarr version (exact version): Package Version
4.0.15.2941-ls296 by linuxserver.io
Mono version (if Sonarr is not running on Windows): Whats mono?
OS: Linux (OMV 7, so Debian)
Debug logs:[v4.0.15.2941] NzbDrone.Core.MediaFiles.EpisodeImport.RootFolderNotFoundException: Root folder ‘/tv2’ was not found.
at NzbDrone.Core.MediaFiles.EpisodeFileMovingService.EnsureEpisodeFolder(EpisodeFile episodeFile, Series series, Int32 seasonNumber, String filePath) in ./Sonarr.Core/MediaFiles/EpisodeFileMovingService.cs:line 196
at NzbDrone.Core.MediaFiles.EpisodeFileMovingService.MoveEpisodeFile(EpisodeFile episodeFile, LocalEpisode localEpisode) in ./Sonarr.Core/MediaFiles/EpisodeFileMovingService.cs:line 85
at NzbDrone.Core.MediaFiles.UpgradeMediaFileService.UpgradeEpisodeFile(EpisodeFile episodeFile, LocalEpisode localEpisode, Boolean copyOnly) in ./Sonarr.Core/MediaFiles/UpgradeMediaFileService.cs:line 80
at NzbDrone.Core.MediaFiles.EpisodeImport.ImportApprovedEpisodes.Import(List`1 decisions, Boolean newDownload, DownloadClientItem downloadClientItem, ImportMode importMode) in ./Sonarr.Core/MediaFiles/EpisodeImport/ImportApprovedEpisodes.cs:line 159
2025-10-25 02:21:54.5|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: /ssdnews/completed/Prison.Break.S01E08.The.Old.Head.720p.DSNP.WEB-DL.DD.5.1.H.264-playWEB. Ensure the path exists and the user running Sonarr has the correct permissions to access this file/folder
Here is another line thats is slightly different and says it can’t access something else:
2025-10-25 02:49:02.3|Warn|ImportApprovedEpisodes|Couldn’t import episode /ssdnews/completed/Prison.Break.S05E01.Ogygia.720p.DSNP.WEB-DL.DD.5.1.H.264-playWEB/Prison.Break.S05E01.Ogygia.720p.DSNP.WEB-DL.DD+5.1.H.264-playWEB.mkv
[v4.0.15.2941] NzbDrone.Core.MediaFiles.EpisodeImport.RootFolderNotFoundException: Root folder ‘/tv2’ was not found.
at NzbDrone.Core.MediaFiles.EpisodeFileMovingService.EnsureEpisodeFolder(EpisodeFile episodeFile, Series series, Int32 seasonNumber, String filePath) in ./Sonarr.Core/MediaFiles/EpisodeFileMovingService.cs:line 196
at NzbDrone.Core.MediaFiles.EpisodeFileMovingService.MoveEpisodeFile(EpisodeFile episodeFile, LocalEpisode localEpisode) in ./Sonarr.Core/MediaFiles/EpisodeFileMovingService.cs:line 85
at NzbDrone.Core.MediaFiles.UpgradeMediaFileService.UpgradeEpisodeFile(EpisodeFile episodeFile, LocalEpisode localEpisode, Boolean copyOnly) in ./Sonarr.Core/MediaFiles/UpgradeMediaFileService.cs:line 80
at NzbDrone.Core.MediaFiles.EpisodeImport.ImportApprovedEpisodes.Import(List`1 decisions, Boolean newDownload, DownloadClientItem downloadClientItem, ImportMode importMode) in ./Sonarr.Core/MediaFiles/EpisodeImport/ImportApprovedEpisodes.cs:line 159
Description of issue:
Suddenly, pretty much everything I download won’t import. I have confirmed by “Logging into” the docker containers bash I can write to the /tv2 folder, as I have run
cd /tv2
echo “Some data” >text.txt
cat text.txt
and received:
Some Data
I have tried to create a directory with no issues.
I have also gone to ssdnews/complete and tested there with no issues.
I have gone as far as manually moving it myself from within the docker container from /ssdnews/complete to /tv2 with no issues.
Additional Information:
The debug log is here (Woah this is big):
https://pastecode.io/s/6gob067c