Episodes from New Season of Continuing Series Coming Up as "Release Rejected Unknown Series"

Help & Support
1

Sonarr version (exact version): 20170106-9
Mono version (if Sonarr is not running on Windows): 4.6.2-0095
OS: Synology DSM 6.1-15047 Version 1
((Debug logs)):
Description of issue:

The new season (season 13) of Criminal Minds has started and Sonarr is unable to automatically download the new episodes citing “release rejected unknown series”. I downloaded the first 2 episodes manually and they were correct. Why is sonarr marking these releases like this? Thanks!

2

That is not a Sonarr version, that’s the synology package version, you can get the version from the Sonarr UI, we’ll need to know which version you’re running.

3

Sorry about that I couldn’t find it initially in the UI, here are the correct versions:

Sonarr: 2.0.0.4472
Mono: 4.6.2 (Stable 4.6.2.7/08fd525 Wed Dec 7 20:01:26 CET 2016)

4

You’ll need to update Sonarr to 2.0.0.4949 to fix this issue.

5

I updated and now I receive an error message after it tries to find the episode:

Couldn’t process release.: Scene Mappings contains a conflict for tvdbids 328654,75710. Please notify Sonarr developers. (Criminal.Minds.S13E03.HDTV.x264-KILLERS)

6

Refresh the series in Sonarr and it’ll fix that up.

7

That fixed it! Thanks so much for your help!

8

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