Sonarr version (exact version): 2.0.0.4146
Mono version (if Sonarr is not running on Windows):4.2.1
OS: Mac OS 10.11.5
((Debug logs)) (posted to hastebin or similar): https://we.tl/2QpI4pyyT7
Description of issue:
Hi,
Over the past few days i get a random not deleted folders of my episodes after they correctly moved to the appropriate folder. I cannot pinpoint it, i thought it was only from a specific indexer but that is not the case.
I would appreciate any help
Are the folders completely empty or are there files still inside?
Is every download behaving the same?
no there are not empty they are full with even the whole episode on it.
No, that’s why i said i cannot pinpoint it. From four today downloads i have the folder of three episodes. All from different indexers.
The logs doesn’t say much ?
Are they seeding torrents?
Not sure if your logs even cover the import process, but I didn’t find anything indicating that they do.
I’m using newsgroups and SABnzbd, never had such an issue before.
Its the debug logs after i enable them for one night. Do you need any other kind of logs ?
No, looks like its there, just missed it the first time, this one imported then deleted the folder (no errors so it either succeeded, silently failed or was restored after it was deleted):
16-5-31 11:55:45.5|Debug|DownloadedEpisodesImportService|12.Monkeys.S02E07.HDTV.x264-FLEET folder quality: SDTV v1
16-5-31 11:55:45.5|Debug|DiskScanService|Scanning '/Users/vc/Downloads/incomplete/sonarr/12.Monkeys.S02E07.HDTV.x264-FLEET' for video files
16-5-31 11:55:45.5|Debug|DiskScanService|1 video files were found in /Users/vc/Downloads/incomplete/sonarr/12.Monkeys.S02E07.HDTV.x264-FLEET
16-5-31 11:55:45.5|Debug|ImportDecisionMaker|Analyzing 1/1 files.
16-5-31 11:55:45.5|Debug|NzbDrone.Core.Parser.QualityParser|Trying to parse quality for /Users/vc/Downloads/incomplete/sonarr/12.Monkeys.S02E07.HDTV.x264-FLEET/12.Monkeys.S02E07.HDTV.x264-FLEET.mkv
16-5-31 11:55:45.5|Debug|VideoFileInfoReader|Getting media info from /Users/vc/Downloads/incomplete/sonarr/12.Monkeys.S02E07.HDTV.x264-FLEET/12.Monkeys.S02E07.HDTV.x264-FLEET.mkv
16-5-31 11:55:45.5|Debug|DetectSample|Runtime is over 90 seconds
16-5-31 11:55:45.5|Debug|Parser|Parsing string '12.Monkeys.S02E07.HDTV.x264-FLEET.mkv'
16-5-31 11:55:45.5|Debug|Parser|Episode Parsed. 12 Monkeys - S02E07
16-5-31 11:55:45.5|Debug|Parser|Language parsed: English
16-5-31 11:55:45.5|Debug|NzbDrone.Core.Parser.QualityParser|Trying to parse quality for 12.Monkeys.S02E07.HDTV.x264-FLEET.mkv
16-5-31 11:55:45.5|Debug|Parser|Quality parsed: SDTV v1
16-5-31 11:55:45.5|Debug|Parser|Release Group parsed: FLEET
16-5-31 11:55:45.5|Debug|Parser|Parsing string '12.Monkeys.S02E07.HDTV.x264-FLEET.mkv'
16-5-31 11:55:45.5|Debug|Parser|Episode Parsed. 12 Monkeys - S02E07
16-5-31 11:55:45.5|Debug|Parser|Language parsed: English
16-5-31 11:55:45.5|Debug|NzbDrone.Core.Parser.QualityParser|Trying to parse quality for 12.Monkeys.S02E07.HDTV.x264-FLEET.mkv
16-5-31 11:55:45.5|Debug|Parser|Quality parsed: SDTV v1
16-5-31 11:55:45.5|Debug|Parser|Release Group parsed: FLEET
16-5-31 11:55:45.5|Debug|ImportDecisionMaker|Size: 215458356
16-5-31 11:55:45.5|Debug|VideoFileInfoReader|Getting media info from /Users/vc/Downloads/incomplete/sonarr/12.Monkeys.S02E07.HDTV.x264-FLEET/12.Monkeys.S02E07.HDTV.x264-FLEET.mkv
16-5-31 11:55:45.5|Debug|Parser|Parsing string '12.Monkeys.S02E07.HDTV.x264-FLEET'
16-5-31 11:55:45.5|Debug|Parser|Episode Parsed. 12 Monkeys - S02E07
16-5-31 11:55:45.5|Debug|Parser|Language parsed: English
16-5-31 11:55:45.5|Debug|NzbDrone.Core.Parser.QualityParser|Trying to parse quality for 12.Monkeys.S02E07.HDTV.x264-FLEET
16-5-31 11:55:45.5|Debug|Parser|Quality parsed: SDTV v1
16-5-31 11:55:45.5|Debug|Parser|Release Group parsed: FLEET
16-5-31 11:55:45.5|Debug|VideoFileInfoReader|Getting media info from /Users/vc/Downloads/incomplete/sonarr/12.Monkeys.S02E07.HDTV.x264-FLEET/12.Monkeys.S02E07.HDTV.x264-FLEET.mkv
16-5-31 11:55:45.5|Debug|DetectSample|Runtime is over 90 seconds
16-5-31 11:55:45.5|Debug|Parser|Parsing string '12.Monkeys.S02E07.HDTV.x264-FLEET'
16-5-31 11:55:45.5|Debug|Parser|Episode Parsed. 12 Monkeys - S02E07
16-5-31 11:55:45.5|Debug|Parser|Language parsed: English
16-5-31 11:55:45.5|Debug|NzbDrone.Core.Parser.QualityParser|Trying to parse quality for 12.Monkeys.S02E07.HDTV.x264-FLEET
16-5-31 11:55:45.5|Debug|Parser|Quality parsed: SDTV v1
16-5-31 11:55:45.5|Debug|Parser|Release Group parsed: FLEET
16-5-31 11:55:45.5|Debug|EpisodeFileMovingService|Moving episode file: /Users/vc/Downloads/incomplete/sonarr/12.Monkeys.S02E07.HDTV.x264-FLEET/12.Monkeys.S02E07.HDTV.x264-FLEET.mkv to /Users/vc/Documents/TV Shows/12 Monkeys/Season 2/12 Monkeys 2x07.mkv
16-5-31 11:55:45.5|Debug|DiskTransferService|Move [/Users/vc/Downloads/incomplete/sonarr/12.Monkeys.S02E07.HDTV.x264-FLEET/12.Monkeys.S02E07.HDTV.x264-FLEET.mkv] > [/Users/vc/Documents/TV Shows/12 Monkeys/Season 2/12 Monkeys 2x07.mkv]
16-5-31 11:55:45.5|Debug|EpisodeService|Linking [Season 2/12 Monkeys 2x07.mkv] > [[4006]Meltdown]
16-5-31 11:55:45.5|Debug|QualityUpgradableSpecification|Existing item meets cut-off. skipping.
16-5-31 11:55:45.6|Debug|NotificationService|No tags set for this notification.
16-5-31 11:55:49.6|Debug|QualityUpgradableSpecification|Existing item meets cut-off. skipping.
16-5-31 11:55:49.6|Debug|QualityUpgradableSpecification|Existing item meets cut-off. skipping.
16-5-31 11:55:49.6|Debug|QualityUpgradableSpecification|Existing item meets cut-off. skipping.
16-5-31 11:55:49.6|Debug|QualityUpgradableSpecification|Existing item meets cut-off. skipping.
16-5-31 11:55:49.6|Debug|DiskScanService|Scanning '/Users/vc/Downloads/incomplete/sonarr/12.Monkeys.S02E07.HDTV.x264-FLEET' for video files
16-5-31 11:55:49.6|Debug|DiskScanService|0 video files were found in /Users/vc/Downloads/incomplete/sonarr/12.Monkeys.S02E07.HDTV.x264-FLEET
16-5-31 11:55:49.6|Debug|DownloadedEpisodesImportService|Deleting folder after importing valid files
Markus, i think that this its the log of the folder that was successfully deleted. I had 4 downloads yesterday and only one was deleted. Can you please check the rest of the upload debug files, i think you will find there the ones that was not deleted
/Users/vc/Downloads/incomplete/sonarr/Person.of.Interest.S05E09.HDTV.x264-LOL/person.of.interest.509.hdtv-lol.1.mkv
as well as
/Users/vc/Downloads/incomplete/sonarr/Person.of.Interest.S05E09.HDTV.x264-LOL/person.of.interest.509.hdtv-lol.mkv
Since Sonarr won’t import the same file twice during an import and there were two copies one was left and the folder was not deleted and left for you to make a decision.
Same issue with:
/Users/vc/Downloads/incomplete/sonarr/Containment.S01E07.HDTV.x264-LOL/containment.107.hdtv-lol.1.mkv and /Users/vc/Downloads/incomplete/sonarr/Containment.S01E07.HDTV.x264-LOL/containment.107.hdtv-lol.mkv
and:
/Users/vc/Downloads/incomplete/sonarr/12.Monkeys.S02E06.PROPER.HDTV.x264-KILLERS/12.Monkeys.S02E06.PROPER.HDTV.x264-KILLERS.1.mkv & /Users/vc/Downloads/incomplete/sonarr/12.Monkeys.S02E06.PROPER.HDTV.x264-KILLERS/12.Monkeys.S02E06.PROPER.HDTV.x264-KILLERS.mkv
but /Users/vc/Downloads/incomplete/sonarr/Scream.The.TV.Series.S02E01.HDTV.x264-FLEET/Scream.The.TV.Series.S02E01.HDTV.x264-FLEET.mkv only had one file.
Figure out where the duplicate files are coming from and your issue will be resolved.
ah i see. Ok so it is a scene thing. I do not know why the folder has two video files in it. I will try different indexer or something like that.
thanks Markus.
did some further digging, i had wayward pines again with folder not deleted, the size of the .mkv is 206MB but the downloaded file from SABnzbd was 406MB which indeed confirms that it had two video files in it…i will check with the indexer why
Just to add that I have had the same issue with a few downloads here and there, the last of which was the most recent ep of Silicon Valley.
I confirmed in my indexer that the nzb picked up was twice the size that it should have been.
I just figured it was a minor mistake by the uploader and left it at that. But would welcome a better explanation.
I am using nzbgeek btw 
This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.