Sonarr version (exact version): 3.0.4.993
Mono version (if Sonarr is not running on Windows): 5.20.1.34
OS: Linux
Debug logs: https://pastebin.com/raw/1VGL0hnF
Description of issue: After Deluge completes a download, Sonarr removes it from the Deluge queue as usual. However, then the file never shows up in the library. In fact, it is no where on the disk and seems to have gotten deleted. I’ve noticed this several times but it does not happen everytime with every download. In the debug log, I can see where it removes it form the queue, but I do not see the usual mesage when it moves the file. Only one error shows up in the log but it seems unrelated and shows up periodically.
You’re going to need to look at the history as well as import logs to see where the file was copied/hardlinked to.
Sonarr doesn’t consider a download complete until the file is imported and it wouldn’t automatically remove a file without another one ready to take it’s place.
The first line in the pastebin says “Completed” so doesnt it consider the download is complete? it also says “Imported” though. That is the only line in the whole debug log that refers to the file in question anywhere near the time the download completes. On the history page, it does not show that it is completed. The only entry is when it gets sent to deluge. Where do I find the “import logs”?
ClientState=Completed in the download client, it is complete.
SonarrStage=Imported imported in Sonarr, it can’t be imported unless it was actually imported, which would happen before this point.
20-11-6 20:23:32.9|Debug|DownloadEventHub|[The.Mandalorian.S02E01.Chapter.9.The.Marshal.2160p.10bit.HDR.WEBRip.6CH.x265.HEVC-PSA.mkv] Removing download from Deluge history
Removed from qbit, which means the imported file is still there (again it’s not something Sonarr deletes) except to import an upgrade.
Same log files, just the point in time the file was actually imported.
Look at the history for that specific episode, take a screen shot and post it here.
I searched the entire log for the episode and there is no other entry after sending it to deluge.
The mandalorian error message seems unrelated as it keeps showing up every few minutes and it’s a completely different episode and show.
I’ll try to cleanly reproduce this again. Also. I tried to post the full log but it was too large for pastebin. Do you have any recommendations?
The help and support template has a lot of suggestions as to where you can upload complete log files, including dropbox, google drive, etc.
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