Any time I try to change the directory to the drone path in Sonarr it tells me, “Failed to save download client settings.”
I’ve tried restarting Sonarr and my computer. I’ve tried uninstalling the Sonarr service and running Sonarr in admin mode. Nothing seems to make a difference. There is no mention of this issue in my logs. Also, I cannot turn off completed download handling; it results in the same error.
Thank you.
Are there any errors in the logs?
Are there any validation errors displayed in the UI (red or yellow) following the input?
The error is in yellow, there are no errors related generated in the error logs either.
Possibly another setting that’s no longer valid. Check your download client settings (the sabnzbd/deluge/nzbget etc settings in Sonarr).
If I refresh the page and hit save settings, (without actually changing anything) the settings will save and give the blue confirmation box at the bottom right. But I can’t actually toggle any settings within the menu itself.
Is there a config file where I can change these values without sonarr actually running? I only want to change the drone factory directory.
Please go through the individual download client settings, and try save those individually.
And no, no config file.
I had the same thing happen today.
I just set up Sonarr with Deluge yesterday and everything was working great. Today, after work, I decided that I wanted to set it up with uTorrent because I wasn’t a fan of Deluge. So I set up uTorrent, and set up the download client in Sonarr. I changed the drone folder to the folder where uTorrent moved the completed folder, as I read in another thread somewhere.
Tested quickly by putting an episode, and everything looked good. It labeled it correctly, downloaded, and that’s that. In activity, I got an error message that read, “Intermediate Download path inside drone factory, ignoring download”. Upon looking it up, turns out if I’m using Drone Factory, it shouldn’t be the completed folder, as per this wiki page.
Since this happened, I tried to revert back to the settings and point it to a different folde,r but my settings won’t save anymore.
Also noticed that there was an update done to Sonarr today. Not sure if that had anything to do with it, but I figured I should mention that.
The logs looked normal. No entries about not saving was entered.
What do you mean individual download client settings?
Settings in Sonar or the download client itself?
in Sonarr, where you added/configured the download client.
The only thing it lets me do is save, is if I enable or disable the download client.
I have “Yes” marked for everything.
15 for Drone Factory Interval, and Drone Factory path is still set to the old folder where uTorrent would move the completed downloads.
When I toggle Failed Download Handling to “No”, it let me save. As soon as I toggle it back to “Yes”, I get the red “can’t save” message.
If I modify the drone factory path, the blue save notification does not come, instead I get the red “can’t save” message.
Now that I saved after disabling Failed Download Handling, I can’t go back to enabling that setting anymore.
You have utorrent added as utorrent or blackhole?
Not sure what’s causing the issue, but I have temporarily solved it by stopping uTorrent from moving completed downloads into the Sort folder, since I can’t change the Drone Factory Folder.
I just created a new random folder, and let uTorrent just download directly into that folder. This successfully renamed and moved the file to the correct folder.
It however, did not delete the file from uTorrent once the download was done. Even though in Completed Download Handling, “remove” is enabled, which I can’t turn off anymore.
Any help is appreciated.
Thanks,
As uTorrent… I don’t see any setting for blackhole. I don’t actually know what blackhole is.
Likely because the torrent is still seeding: https://github.com/Sonarr/Sonarr/wiki/FAQ#seeding-torrents-arent-deleted-automatically
Not sure what caused the issue, but completely removing Sonarr and then restoring my settings via a backup seems to have resolved the issue I was having.
I too am experiencing this issue. Simply want to change the Drone Factory Folder location and am unable to save when I do so, I use the pop up File Browser selection screen to select the folder but I am not able to save. Also another strange sidenote, I can’t seem to delete any Download Clients.
When I try to change anything in the “Download Client” tab I get the following message:
failed to save download client settings
The ownership of the folder hasn’t changed, it’s not remote and there are not downloads in Transmission or NZBget.
Can anyone help?
Any errors in the logs?
Which setting(s) are you changing?
Are there any messages shown in the UI?
EDIT: Found the issue, we’ll get a fix out for this.
Cool, what is the problem?
The fix is out, it was an error in how the settings were being saved to the database.