Cant import screenshot included

Help & Support
1

I migrated some files from a smaller drive to bigger using a computer other than my server now I get an import error because for some reason the files are read only. I’ve tried unclicking the box plus I’ve tried the cmd. I’m mad at myself because I thought I figured it out I recreated the recyclebin etc.
I’ve tried everything I can think of.

[v4.0.15.2940] System.UnauthorizedAccessException: Access to the path ‘O:\Media\Series\Wednesday\Season 2\Wednesday - S02E07 - Woe Me the Money.mkv’ is denied.
at System.IO.FileSystem.CopyFile(String sourceFullPath, String destFullPath, Boolean overwrite)
at NzbDrone.Common.Disk.DiskProviderBase.CopyFile(String source, String destination, Boolean overwrite) in ./Sonarr.Common/Disk/DiskProviderBase.cs:line 255
at NzbDrone.Common.Disk.DiskTransferService.TryCopyFileVerified(String sourcePath, String targetPath, Int64 originalSize) in ./Sonarr.Common/Disk/DiskTransferService.cs:line 483
at NzbDrone.Common.Disk.DiskTransferService.TransferFile(String sourcePath, String targetPath, TransferMode mode, Boolean overwrite) in ./Sonarr.Common/Disk/DiskTransferService.cs:line 296
at NzbDrone.Core.MediaFiles.EpisodeFileMovingService.TransferFile(EpisodeFile episodeFile, Series series, List1 episodes, String destinationFilePath, TransferMode mode, LocalEpisode localEpisode) in ./Sonarr.Core/MediaFiles/EpisodeFileMovingService.cs:line 174 at NzbDrone.Core.MediaFiles.EpisodeFileMovingService.CopyEpisodeFile(EpisodeFile episodeFile, LocalEpisode localEpisode) in ./Sonarr.Core/MediaFiles/EpisodeFileMovingService.cs:line 96 at NzbDrone.Core.MediaFiles.UpgradeMediaFileService.UpgradeEpisodeFile(EpisodeFile episodeFile, LocalEpisode localEpisode, Boolean copyOnly) in ./Sonarr.Core/MediaFiles/UpgradeMediaFileService.cs:line 76 at NzbDrone.Core.MediaFiles.EpisodeImport.ImportApprovedEpisodes.Import(List1 decisions, Boolean newDownload, DownloadClientItem downloadClientItem, ImportMode importMode) in ./Sonarr.Core/MediaFiles/EpisodeImport/ImportApprovedEpisodes.cs:line 159

Sonarr version (exact version):
Mono version (if Sonarr is not running on Windows):
OS:
Debug logs:
Description of issue:

2

OS and how Sonarr is installed is going to be very important in possibly helping you here.

3

I’ve been back and forth wit this issue. 11 Pro. Installed as service.

4

IIRC for Windows Service you need to modify the account the service is using and make sure it is an admin account or at least an account with sufficient permissions to the file locations.

5

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