Can't import existing series

[froggy]

Version

3.0.8.1507

Package Version
Docker
3.0.8.1507-ls148 by linuxserver.io

Mono Version 6.12.0.122
OS: Synology DSM7
Debug logs:
Description of issue:
Forgive me if it is a noob question, but I’ve just installed Sonarr and I’m trying to import existing series. The format is /data/{Series name}/season {n}/{episode name}S{n}E{n}

An example is /volume1/docker/sonarr/data/main/12 Monkeys/Series 1/12.Monkeys.S01E01.HDTV.x264-KILLERS.mp4

I’ve tried setting the root directory to /data/ and try to scan the existing series.

I don’t think it is a permissions issue as it identifies the series names, but says “Search Failed, Please try again later”

When changing the search directory to /data//season it says that all series have been imported - although nothing is shown in (for example) Mass Editor.

[bakerboy448]

This answer is covered on the FAQ and install docs.

You’re running into the SynoCommunity bug and sonarr will not be usable until you fix mono’s SSL certs

[froggy]

I’m using Sonarr in Docker - and the certs for Mono have just been updated - so not sure what you mean?

[bakerboy448]

Ah sorry, misread the error pre coffee.

Your issue is a broken docker setup and non-functional networking. In this case your dns doesn’t work.

Typically due to poorly configured vpns or other poor docker setups that don’t have functional networking

[froggy]

Found it… Problem was in my Synology firewall - switching it off made everything work - now I just need to work out what rule I need…

Pretty simple really - got the Docker addresses with

ip addr show docker0

then just put a firewall rule in that allowed addresses from 172.17.0.1 to 172.17.255.254