Sonarr version (exact version): 4.0.2.1183
Mono version (if Sonarr is not running on Windows):
OS: DSM 7
Debug logs: https://hastebin.com/share/otuvaciped.yaml
Description of issue:
I installed sonarr in a docker container on my synology NAS. I use it with superviserr, qbittorrent, prowlar, and my indexers are YGG and Nyaa.si. When I request Dragon Ball Z from Overseerr, it adds well to my series on Sonarr. Sonarr scans but never downloads episodes… I’m also having trouble with other anime, where episodes are missing. (e.g. Demon Slayer, Ragna Crimson) And I also have animes where all episodes are downloaded. (e.g.: Erased, Death Note) For classic series, I haven’t had any problems so far. (same for films on Radarr) When I check the logs I see that the error “DownloadDecisionMaker|Release ‘Dragon Ball Z…’ rejected for the following reasons: [Permanent] Unknown Series” keeps appearing. I tried several different sound settings but I don’t understand where the problem comes from. I am still just a beginner in this field, I would be very grateful if you could help me on this topic.
I’m not sure which of these you actually have configured as series in Sonarr, but these ones stood out from a quick scan of the first tenth(?) of the log:
2024-03-10 00:50:38.9|Debug|DownloadDecisionMaker|Processing release ‘Dragon Ball Z Kai Episodio 13 Audio Latino’ from ‘Nyaa.si (Prowlarr)’
2024-03-10 00:50:38.9|Debug|Parser|Parsing string ‘Dragon Ball Z Kai Episodio 13 Audio Latino’
2024-03-10 00:50:38.9|Debug|Parser|Episode Parsed. Dragon Ball Z Kai Episodio - 013
2024-03-10 00:50:38.9|Debug|Parser|Languages parsed: Spanish (Latino)
2024-03-10 00:50:38.9|Debug|QualityParser|Trying to parse quality for ‘Dragon Ball Z Kai Episodio 13 Audio Latino’
2024-03-10 00:50:38.9|Debug|Parser|Quality parsed: Unknown v1
2024-03-10 00:50:38.9|Debug|Parser|Release Group parsed:
2024-03-10 00:50:38.9|Debug|ParsingService|No matching series Dragon Ball Z Kai Episodio
2024-03-10 00:50:38.9|Debug|DownloadDecisionMaker|Release ‘Dragon Ball Z Kai Episodio 13 Audio Latino’ from ‘Nyaa.si (Prowlarr)’ rejected for the following reasons: [Permanent] Unknown Series
Series name is being detected as Dragon Ball Z Kai Episodio. Either the indexer needs to replace this, or Sonarr’s parsing needs tweaked.
2024-03-10 00:50:38.9|Debug|DownloadDecisionMaker|Processing release ‘[NKWT] Dragon Ball Z Mozi - 13 - Kirobbanó Sárkányököl!! Ha Goku nem képes rá, akkor ki [720p] HUNSUB.mkv’ from ‘Nyaa.si (Prowlarr)’
2024-03-10 00:50:38.9|Debug|Parser|Parsing string ‘[NKWT] Dragon Ball Z Mozi - 13 - Kirobbanó Sárkányököl!! Ha Goku nem képes rá, akkor ki [720p] HUNSUB.mkv’
2024-03-10 00:50:38.9|Debug|Parser|Episode Parsed. Dragon Ball Z Mozi - 013
2024-03-10 00:50:38.9|Debug|Parser|Languages parsed: Unknown
2024-03-10 00:50:38.9|Debug|QualityParser|Trying to parse quality for ‘[NKWT] Dragon Ball Z Mozi - 13 - Kirobbanó Sárkányököl!! Ha Goku nem képes rá, akkor ki [720p] HUNSUB.mkv’
2024-03-10 00:50:38.9|Debug|Parser|Quality parsed: HDTV-720p v1
2024-03-10 00:50:38.9|Debug|Parser|Release Group parsed: NKWT
2024-03-10 00:50:38.9|Debug|ParsingService|No matching series Dragon Ball Z Mozi
2024-03-10 00:50:38.9|Debug|DownloadDecisionMaker|Release ‘[NKWT] Dragon Ball Z Mozi - 13 - Kirobbanó Sárkányököl!! Ha Goku nem képes rá, akkor ki [720p] HUNSUB.mkv’ from ‘Nyaa.si (Prowlarr)’ rejected for the following reasons: [Permanent] Unknown Series
Series name detected as Dragon Ball Z Mozi, however ‘mozi’ is Hungarian for ‘movie’. Not sure whether anime films are handled by Sonarr or Radarr (I’d assume the latter), but again either the indexer or parsing needs changed.
2024-03-10 00:50:38.9|Debug|DownloadDecisionMaker|Processing release ‘[Mystic Z-Team] Dragon Ball Super - Episode 013 VF - Non-censuré [720p].mp4’ from ‘Nyaa.si (Prowlarr)’
2024-03-10 00:50:38.9|Debug|Parser|Parsing string ‘[Mystic Z-Team] Dragon Ball Super - Episode 013 VF - Non-censuré [720p].mp4’
2024-03-10 00:50:38.9|Debug|Parser|Episode Parsed. Dragon Ball Super - - 013
2024-03-10 00:50:38.9|Debug|Parser|Languages parsed: French
2024-03-10 00:50:38.9|Debug|QualityParser|Trying to parse quality for ‘[Mystic Z-Team] Dragon Ball Super - Episode 013 VF - Non-censuré [720p].mp4’
2024-03-10 00:50:38.9|Debug|Parser|Quality parsed: HDTV-720p v1
2024-03-10 00:50:38.9|Debug|Parser|Release Group parsed: Mystic Z-Team
2024-03-10 00:50:38.9|Debug|ParsingService|No matching series Dragon Ball Super -
2024-03-10 00:50:38.9|Debug|DownloadDecisionMaker|Release ‘[Mystic Z-Team] Dragon Ball Super - Episode 013 VF - Non-censuré [720p].mp4’ from ‘Nyaa.si (Prowlarr)’ rejected for the following reasons: [Permanent] Unknown Series
Series name detected as Dragon Ball Super -. This one is definitely a Sonarr parsing error.
2024-03-10 00:50:38.9|Debug|DownloadDecisionMaker|Processing release ‘[DBPH] Dragon Ball Z GMA Tagalog Redub EP.13 "Huwag mong Hawakan! ang Sikretong Prutas ni Master Enma! ( Hands Off! Enma-sama’s Secret Fruit!)’ from ‘Nyaa.si (Prowlarr)’
2024-03-10 00:50:38.9|Debug|Parser|Parsing string ‘[DBPH] Dragon Ball Z GMA Tagalog Redub EP.13 "Huwag mong Hawakan! ang Sikretong Prutas ni Master Enma! ( Hands Off! Enma-sama’s Secret Fruit!)’
2024-03-10 00:50:38.9|Debug|Parser|Episode Parsed. Dragon Ball Z GMA Tagalog Redub EP - 013
2024-03-10 00:50:38.9|Debug|Parser|Languages parsed: Unknown
2024-03-10 00:50:38.9|Debug|QualityParser|Trying to parse quality for ‘[DBPH] Dragon Ball Z GMA Tagalog Redub EP.13 "Huwag mong Hawakan! ang Sikretong Prutas ni Master Enma! ( Hands Off! Enma-sama’s Secret Fruit!)’
2024-03-10 00:50:38.9|Debug|Parser|Quality parsed: Unknown v1
2024-03-10 00:50:38.9|Debug|Parser|Release Group parsed: DBPH
2024-03-10 00:50:38.9|Debug|ParsingService|No matching series Dragon Ball Z GMA Tagalog Redub EP
2024-03-10 00:50:38.9|Debug|DownloadDecisionMaker|Release ‘[DBPH] Dragon Ball Z GMA Tagalog Redub EP.13 "Huwag mong Hawakan! ang Sikretong Prutas ni Master Enma! ( Hands Off! Enma-sama’s Secret Fruit!)’ from ‘Nyaa.si (Prowlarr)’ rejected for the following reasons: [Permanent] Unknown Series
Series name detected as Dragon Ball Z GMA Tagalog Redub EP. Nothing that can really be done for this one (even if ‘Redub’ was stripped by the indexer and Sonarr didn’t include ‘EP’ in the title, the title still wouldn’t match).
Hopefully that will give you a better understanding about the rest.
Some really bad names in there, but a couple that we can fix.
Besides the naming, it’s possible that the categories being searched aren’t sufficient to find the best results.