Cant connect to indexer with sonarr but can with radarr

Sonarr version (exact version): 3.0.9.1549
OS: Windows 10
Description of issue: So 2 days ago I log into my pvr windows box and sonarr and radarr have errors cant reach indexer NZBGeek. So I log into NZBgeek and see my API key changed. I copied new key and updated radarr just fine, did the test everything connected was good to go. Then did the same thing in sonarr but it errors saying cant connect to indexer check log for more details. I contacted NZBgeek with my log files and they tell me its not a “their” problem its a sonarr problem. So here I am. I have another indexer in my sonarr that connects just fine and the NZBgeek connects to radarr just fine. I had a buddy take a look and he said it was because I was on V2 of sonarr so we upgraded the latest version (see exact version above) and still same problem. Please help. Log file below

[v3.0.9.1549] System.Net.WebException: The operation has timed out
at System.Net.HttpWebRequest.GetResponse()
at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponse(HttpRequest request, CookieContainer cookies) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Http\Dispatchers\ManagedHttpDispatcher.cs:line 111
at NzbDrone.Common.Http.HttpClient.ExecuteRequest(HttpRequest request, CookieContainer cookieContainer) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Http\HttpClient.cs:line 126
at NzbDrone.Common.Http.HttpClient.Execute(HttpRequest request) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Http\HttpClient.cs:line 59
at NzbDrone.Common.Http.HttpClient.Get(HttpRequest request) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Http\HttpClient.cs:line 281
at NzbDrone.Core.Indexers.Newznab.NewznabCapabilitiesProvider.FetchCapabilities(NewznabSettings indexerSettings) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Core\Indexers\Newznab\NewznabCapabilitiesProvider.cs:line 59

2022-08-11 06:59:58.3|Debug|Api|[POST] /api/v3/indexer/action/newznabCategories: 200.OK (100025 ms)
2022-08-11 07:00:14.3|Debug|NewznabCapabilitiesProvider|Failed to get newznab api capabilities from https://api.nzbgeek.info

[v3.0.9.1549] System.Net.WebException: The operation has timed out
at System.Net.HttpWebRequest.GetResponse()
at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponse(HttpRequest request, CookieContainer cookies) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Http\Dispatchers\ManagedHttpDispatcher.cs:line 111
at NzbDrone.Common.Http.HttpClient.ExecuteRequest(HttpRequest request, CookieContainer cookieContainer) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Http\HttpClient.cs:line 126
at NzbDrone.Common.Http.HttpClient.Execute(HttpRequest request) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Http\HttpClient.cs:line 59
at NzbDrone.Common.Http.HttpClient.Get(HttpRequest request) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Http\HttpClient.cs:line 281
at NzbDrone.Core.Indexers.Newznab.NewznabCapabilitiesProvider.FetchCapabilities(NewznabSettings indexerSettings) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Core\Indexers\Newznab\NewznabCapabilitiesProvider.cs:line 59

2022-08-11 07:00:14.3|Warn|Newznab|Unable to connect to indexer

[v3.0.9.1549] System.Net.WebException: The operation has timed out
at System.Net.HttpWebRequest.GetResponse()
at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponse(HttpRequest request, CookieContainer cookies) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Http\Dispatchers\ManagedHttpDispatcher.cs:line 111
at NzbDrone.Common.Http.HttpClient.ExecuteRequest(HttpRequest request, CookieContainer cookieContainer) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Http\HttpClient.cs:line 126
at NzbDrone.Common.Http.HttpClient.Execute(HttpRequest request) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Http\HttpClient.cs:line 59
at NzbDrone.Common.Http.HttpClient.Get(HttpRequest request) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Http\HttpClient.cs:line 281
at NzbDrone.Core.Indexers.Newznab.NewznabCapabilitiesProvider.FetchCapabilities(NewznabSettings indexerSettings) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Core\Indexers\Newznab\NewznabCapabilitiesProvider.cs:line 64
at NzbDrone.Core.Indexers.Newznab.NewznabCapabilitiesProvider.<>c__DisplayClass4_0.b__0() in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Core\Indexers\Newznab\NewznabCapabilitiesProvider.cs:line 36
at NzbDrone.Common.Cache.Cached1.Get(String key, Func1 function, Nullable1 lifeTime) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Cache\Cached.cs:line 104 at NzbDrone.Core.Indexers.Newznab.NewznabCapabilitiesProvider.GetCapabilities(NewznabSettings indexerSettings) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Core\Indexers\Newznab\NewznabCapabilitiesProvider.cs:line 36 at NzbDrone.Core.Indexers.Newznab.Newznab.get_PageSize() in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Core\Indexers\Newznab\Newznab.cs:line 24 at NzbDrone.Core.Indexers.Newznab.Newznab.GetRequestGenerator() in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Core\Indexers\Newznab\Newznab.cs:line 28 at NzbDrone.Core.Indexers.HttpIndexerBase1.TestConnection() in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Core\Indexers\HttpIndexerBase.cs:line 336

2022-08-11 07:00:14.3|Warn|SonarrErrorPipeline|Invalid request Validation failed:
– : Unable to connect to indexer, check the log for more details
2022-08-11 07:00:14.3|Debug|Api|[POST] /api/v3/indexer/test: 400.BadRequest (100021 ms)
2022-08-11 07:00:22.4|Debug|Api|[GET] /api/v3/health: 200.OK (0 ms)
2022-08-11 07:00:22.4|Debug|Api|[GET] /api/v3/system/status: 200.OK (0 ms)
2022-08-11 07:00:24.0|Debug|Api|[GET] /api/v3/diskspace: 200.OK (1593 ms)
2022-08-11 07:00:27.7|Debug|Api|[GET] /api/v3/log/file: 200.OK (0 ms)
2022-08-11 07:00:28.4|Debug|Api|[GET] /api/v3/command: 200.OK (0 ms)
2022-08-11 07:00:28.4|Debug|Api|[GET] /api/v3/command: 200.OK (0 ms)
2022-08-11 07:00:32.4|Debug|AddApplicationVersionHeader|Unable to set version header
2022-08-11 07:01:56.4|Debug|Api|[GET] /api/v3/command: 200.OK (0 ms)
2022-08-11 07:01:56.4|Debug|Api|[GET] /api/v3/command: 200.OK (0 ms)
2022-08-11 07:02:58.5|Debug|Api|[GET] /api/v3/command: 200.OK (0 ms)
2022-08-11 07:02:58.6|Debug|Api|[GET] /api/v3/command: 200.OK (0 ms)
2022-08-11 07:03:51.5|Debug|Api|[GET] /api/v3/config/indexer: 200.OK (0 ms)
2022-08-11 07:03:51.5|Debug|Api|[GET] /api/v3/indexer: 200.OK (0 ms)
2022-08-11 07:03:53.1|Debug|Api|[GET] /api/v3/indexer/schema: 200.OK (0 ms)
2022-08-11 07:04:26.5|Debug|Api|[GET] /api/v3/command: 200.OK (0 ms)
2022-08-11 07:04:26.5|Debug|Api|[GET] /api/v3/command: 200.OK (0 ms)
2022-08-11 07:04:56.5|Debug|Api|[GET] /api/v3/command: 200.OK (0 ms)
2022-08-11 07:05:28.5|Debug|Api|[GET] /api/v3/command: 200.OK (0 ms)
2022-08-11 07:05:28.7|Debug|Api|[GET] /api/v3/command: 200.OK (0 ms)
2022-08-11 07:05:37.1|Debug|NewznabCapabilitiesProvider|Failed to get newznab api capabilities from https://api.nzbgeek.info

[v3.0.9.1549] System.Net.WebException: The operation has timed out
at System.Net.HttpWebRequest.GetResponse()
at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponse(HttpRequest request, CookieContainer cookies) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Http\Dispatchers\ManagedHttpDispatcher.cs:line 111
at NzbDrone.Common.Http.HttpClient.ExecuteRequest(HttpRequest request, CookieContainer cookieContainer) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Http\HttpClient.cs:line 126
at NzbDrone.Common.Http.HttpClient.Execute(HttpRequest request) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Http\HttpClient.cs:line 59
at NzbDrone.Common.Http.HttpClient.Get(HttpRequest request) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Http\HttpClient.cs:line 281
at NzbDrone.Core.Indexers.Newznab.NewznabCapabilitiesProvider.FetchCapabilities(NewznabSettings indexerSettings) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Core\Indexers\Newznab\NewznabCapabilitiesProvider.cs:line 59

2022-08-11 07:05:37.1|Debug|Api|[POST] /api/v3/indexer/action/newznabCategories: 200.OK (100031 ms)
2022-08-11 07:05:47.0|Debug|NewznabCapabilitiesProvider|Failed to get newznab api capabilities from https://api.nzbgeek.info

[v3.0.9.1549] System.Net.WebException: The operation has timed out
at System.Net.HttpWebRequest.GetResponse()
at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponse(HttpRequest request, CookieContainer cookies) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Http\Dispatchers\ManagedHttpDispatcher.cs:line 111
at NzbDrone.Common.Http.HttpClient.ExecuteRequest(HttpRequest request, CookieContainer cookieContainer) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Http\HttpClient.cs:line 126
at NzbDrone.Common.Http.HttpClient.Execute(HttpRequest request) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Http\HttpClient.cs:line 59
at NzbDrone.Common.Http.HttpClient.Get(HttpRequest request) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Http\HttpClient.cs:line 281
at NzbDrone.Core.Indexers.Newznab.NewznabCapabilitiesProvider.FetchCapabilities(NewznabSettings indexerSettings) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Core\Indexers\Newznab\NewznabCapabilitiesProvider.cs:line 59

2022-08-11 07:05:47.0|Warn|Newznab|Unable to connect to indexer

[v3.0.9.1549] System.Net.WebException: The operation has timed out
at System.Net.HttpWebRequest.GetResponse()
at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponse(HttpRequest request, CookieContainer cookies) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Http\Dispatchers\ManagedHttpDispatcher.cs:line 111
at NzbDrone.Common.Http.HttpClient.ExecuteRequest(HttpRequest request, CookieContainer cookieContainer) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Http\HttpClient.cs:line 126
at NzbDrone.Common.Http.HttpClient.Execute(HttpRequest request) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Http\HttpClient.cs:line 59
at NzbDrone.Common.Http.HttpClient.Get(HttpRequest request) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Http\HttpClient.cs:line 281
at NzbDrone.Core.Indexers.Newznab.NewznabCapabilitiesProvider.FetchCapabilities(NewznabSettings indexerSettings) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Core\Indexers\Newznab\NewznabCapabilitiesProvider.cs:line 64
at NzbDrone.Core.Indexers.Newznab.NewznabCapabilitiesProvider.<>c__DisplayClass4_0.b__0() in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Core\Indexers\Newznab\NewznabCapabilitiesProvider.cs:line 36
at NzbDrone.Common.Cache.Cached1.Get(String key, Func1 function, Nullable1 lifeTime) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Cache\Cached.cs:line 104 at NzbDrone.Core.Indexers.Newznab.NewznabCapabilitiesProvider.GetCapabilities(NewznabSettings indexerSettings) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Core\Indexers\Newznab\NewznabCapabilitiesProvider.cs:line 36 at NzbDrone.Core.Indexers.Newznab.Newznab.get_PageSize() in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Core\Indexers\Newznab\Newznab.cs:line 24 at NzbDrone.Core.Indexers.Newznab.Newznab.GetRequestGenerator() in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Core\Indexers\Newznab\Newznab.cs:line 28 at NzbDrone.Core.Indexers.HttpIndexerBase1.TestConnection() in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Core\Indexers\HttpIndexerBase.cs:line 336

2022-08-11 07:05:47.0|Warn|SonarrErrorPipeline|Invalid request Validation failed:
– : Unable to connect to indexer, check the log for more details
2022-08-11 07:05:47.0|Debug|Api|[POST] /api/v3/indexer/test: 400.BadRequest (100031 ms)
2022-08-11 07:05:54.2|Debug|Api|[GET] /api/v3/health: 200.OK (0 ms)
2022-08-11 07:05:54.2|Debug|Api|[GET] /api/v3/system/status: 200.OK (0 ms)
2022-08-11 07:05:54.8|Debug|Api|[GET] /api/v3/diskspace: 200.OK (547 ms)
2022-08-11 07:05:56.0|Debug|Api|[GET] /api/v3/log/file: 200.OK (0 ms)

It’s not a sonarr problem either

Geek is failing to respond to any request in under 100s. This is an issue with your system, networking, or ISP

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