Can't add any new series

Help & Support
1

Sonarr version (exact version): 4.0.16.2944-ls303 by linuxserver.io
OS: Ubuntu 24.04.3 LTS x86_64
Debug logs:

[sonarr] 2026-03-03T20:26:40.323718218Z [Warn] SkyHookProxy: System.Net.WebException: Http request timed out 
[sonarr] 2026-03-03T20:26:40.323887400Z 
[sonarr] 2026-03-03T20:26:40.323927049Z [v4.0.16.2944] System.Net.WebException: Http request timed out
[sonarr] 2026-03-03T20:26:40.323963833Z    at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponseAsync(HttpRequest request, CookieContainer cookies) in ./Sonarr.Common/Http/Dispatchers/ManagedHttpDispatcher.cs:line 144
[sonarr] 2026-03-03T20:26:40.324008134Z    at NzbDrone.Common.Http.HttpClient.ExecuteRequestAsync(HttpRequest request, CookieContainer cookieContainer) in ./Sonarr.Common/Http/HttpClient.cs:line 157
[sonarr] 2026-03-03T20:26:40.324045955Z    at NzbDrone.Common.Http.HttpClient.ExecuteAsync(HttpRequest request) in ./Sonarr.Common/Http/HttpClient.cs:line 70
[sonarr] 2026-03-03T20:26:40.324083719Z    at NzbDrone.Common.Http.HttpClient.GetAsync[T](HttpRequest request) in ./Sonarr.Common/Http/HttpClient.cs:line 336
[sonarr] 2026-03-03T20:26:40.324121778Z    at NzbDrone.Common.Http.HttpClient.Get[T](HttpRequest request)
[sonarr] 2026-03-03T20:26:40.324250769Z    at NzbDrone.Core.MetadataSource.SkyHook.SkyHookProxy.SearchForNewSeries(String title) in ./Sonarr.Core/MetadataSource/SkyHook/SkyHookProxy.cs:line 143
[sonarr] 2026-03-03T20:26:40.324296598Z

Description of issue:

When trying to add a new series either by name or tvdb:id, after loading for a minute it says:

Failed to load search results, please try again.
Search for ‘Breaking Bad’ failed. Unable to communicate with SkyHook. Http request timed out
Search for ‘tvdb:81189’ failed. Unable to communicate with SkyHook. Http request timed out

Can’t add any shows.

2

Are you able to access https://skyhook.sonarr.tv/v1/tvdb/shows/en/81189 in a browser?

If you connect to the docker container running Sonarr do you get JSON back when you run curl https://skyhook.sonarr.tv/v1/tvdb/shows/en/81189?

If you’re using DNS servers from your ISP, try changing to Google or CloudFlare instead, ideally for your entire network to avoid any future mismatches. You may need to restart the docker container or the whole system you’re running it on.

3

I’m able to access it in a browser.
I also get it back with curl from within Sonarr shell.
CloudFlare DNS is used network-wide.

4

Any update on this? Now it simply says this:

kép

curl does work:
kép

5

To rule out the most obvious, you don’t have a proxy setup under Settings: General: Proxy in Sonarr do you?

Did the issue start after upgrading the container to that version (looks like it’s a recent update)?
Have you rebooted the container recently?
Have you rebooted the host recently?

Could you reboot the container, enable trace logging, clear log files then link the the error with about 20 lines before and after please?

6

Ok, so no proxy and the container was recently rebooted. Rebooted the host just now and finally skyhook works, I can add new shows. Thanks for the help!