Cannot add certain shows

Help & Support
1

Sonarr version (exact version): 2.0.0.5228
Mono version (if Sonarr is not running on Windows):
OS: Windows 10 Pro
Debug logs:Debug Log Trace Log

Description of issue: Certain shows (Game of Thrones, Walking Dead, Last Week Tonight) fail to add either as new series, or importing from disk. The wheel spins and then nothing happens. If I search for the series using tvdb:###### the search comes up with a searching error. Other series add with no problems and searching using tvdb# brings up the correct show.

2

Are you using a VPN on that system?
Does http://skyhook.sonarr.tv/v1/tvdb/shows/en/121361 load in Edge and IE 11?

I’m seeing any issues fetching those shows from skyhook, but your connection is being reset by Cloudflare for some reason it seems.

3

Yeah the skyhook url loads fine in Edge. No VPN.

4

What about IE11? That is most similar to the networking that Sonarr would use.

5

When i try and open it in IE11 it tries to download the JSON file.

6

Okay, that’s good.

There aren’t any proxy settings set in Sonarr?
You’re still having issues adding these series?

7

No proxy settings set. And I’m still unable to add the series, or search for them by tvdb ID.

8

Thanks for testing.

I’ve checked on our side and I’m not seeing any issues that should lead to this and things should be working in Sonarr the same as they are in the browser.

How do you currently have Sonarr running? Windows Service, NzbDrone.exe (tray) or NzbDrone.console.exe (console).

If it’s via a Windows service could you stop the service and try running either NzbDrone.exe or NzbDrone.Console.exe directly?

9

Tried it all three ways with the exact same result.

10

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