[Backup] failed

Sonarr version (exact version): 20170106-9
Mono version (if Sonarr is not running on Windows): 4.6.2.7-8
OS: Synology DSM 6.1.3-15152 Update 8
((Debug logs)): https://hastebin.com/hetejodara.sql
Description of issue:

Hi guys, I have a problem, when I try to create a backup, Sonarr tells me “[backup] Failed”. Can you help me? Thanks.

Error occurred while executing task Backup: Access to the path "/usr/local/nzbdrone/var/.config/NzbDrone/Backups/manual" is denied. looks like a permissions problem, Sonarr is unable to create that folder.

1 Like

Solved, thanks!
The owner was “nzbdrone”, so it should have been worked, but I tried anyway to change it to “admin” or “root” and it didn’t work, so I deleted the entire folder “Backups” and Sonarr has created a new one (working).

I couldn’t update without that backup function.

1 Like

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.