2 Errors I am getting

Help & Support
1

I noticed I am getting 2 errors when trying to provide the directory where SABNZBD saves my files. I wanted to provide this directory for post processing.

First I get an error: [GET] Internal Server Error /api/directories?

Secondly, after providing the network share name for the mapped drive \192.168.1.41\SABNZBD\complete_dwnld
and pressing save button I get “failed to save download client settings”

Any advice on how to address these errors?

2

Both of these are simple UI errors, you’ll have to check the logs for more details (System -> Logs), as well as the Download Client Settings page to see if there is any information showing why one of those settings wasn’t saved.

3

Thank you for the reply. Here is the latest in the log file.

14-12-29 16:48:03.4|Warn|DiskSpaceService|Unable to get free space for: \192.168.1.41\video

System.IO.DirectoryNotFoundException: \192.168.1.41\video
at NzbDrone.Windows.DiskProvider.GetAvailableSpace(String path) in m:\BuildAgent\work\328d72309b633a8\src\NzbDrone.Windows\DiskProvider.cs:line 29
at NzbDrone.Core.DiskSpace.DiskSpaceService.d__4.MoveNext() in m:\BuildAgent\work\328d72309b633a8\src\NzbDrone.Core\DiskSpace\DiskSpaceService.cs:line 72

14-12-29 16:48:03.4|Warn|DiskSpaceService|Unable to get free space for: \192.168.1.41\video

System.IO.DirectoryNotFoundException: \192.168.1.41\video
at NzbDrone.Windows.DiskProvider.GetAvailableSpace(String path) in m:\BuildAgent\work\328d72309b633a8\src\NzbDrone.Windows\DiskProvider.cs:line 29
at NzbDrone.Core.DiskSpace.DiskSpaceService.d__4.MoveNext() in m:\BuildAgent\work\328d72309b633a8\src\NzbDrone.Core\DiskSpace\DiskSpaceService.cs:line 72

Any idea why the system cannot find the directory? video is the root directory for all videos on the NAS. there are 2 additional directories under video (TV Shows and Movies) and then load of folders under each of those.

4

Permissions? https://github.com/Sonarr/Sonarr/wiki/FAQ#why-cant-nzbdrone-see-my-files-on-a-remote-server

5

Hi Markus,

I am doing the options under Number 2.

You’re using a mapped network drive (not a UNC path)

Solutions:

Change your paths to UNC paths (\server\share)
Run NzbDrone.exe via the Startup Folder

6

You opened up another thread with the same issue…

Does your share require a username and password to access it? Is it online?

7

Hi Markus,

yes I do need to supply a username and password to access the NAS from the windows PC when mapping the network drive the first time. I forgot about that. Sorry. Now that I run the NZBDrone file from the startup menu, how can I ensure it uses an account I created in my synology which can access that folder on the NAS?

8

It will use the credentials of the logged in user, or however it mapped the path. Also make sure you disable the Windows service so they don’t both run at the same time.