Sonarr version (exact version) : I’m not sure but under ProgramData -> NzbDrone -> Updatelogs , the most recent txt file is titled 2018.02.22-08.06OS : Windows 8.1 Pro NDebug logs (Make sure debug logging is enabled in settings and post the full log to hastebin/pastebin/dropbox/google drive or something similar, do not post them directly here. Post in .txt not .doc, .rtf or some other formatted document) Description of issue :
Post the most recent log file, preferably debug.
That’s the update log file, please post the application log file.
It indicates the service couldn’t be started, but no other errors.
18-2-22 08:06:10.2|Warn|StartNzbDrone|Couldn't start NzbDrone Service (Most likely due to permission issues). falling back to console.
My most recent log under ProgramData -> Nzbdrone -> logs is extremely long and can’t fit into a pastebin/hastebin.
It’s 9049 lines long
Google drive, dropbox are some of our suggestions, but there are a lot of options.
18-3-21 11:50:02.0|Info|Bootstrap|Starting Sonarr - C:\ProgramData\NzbDrone\bin\NzbDrone.exe - Version 2.0.0.5145
This was an issue found and addressed in a later build. You’ll need to upgrade Sonarr manually by grabbing the latest release from https://sonarr.tv
Forum thread and Github issue with more information:
Installing .net 4.5 would also fix this issue.
opened 03:10AM - 23 Feb 18 UTC
closed 02:09AM - 24 Feb 18 UTC
Well, the latest commit in develop branch just broke my sonarr installation on F… reeNas server.
BTW, how do I rollback the release (without re-installation)? I do hope that the updater zips up sonarr directory somewhere besides the 3 files (.db and config)
## Bug Report
### System Information/Logs
> 18-2-22 12:38:44.9|Info|InstallUpdateService|Downloading update 2.0.0.5145
> 18-2-22 12:38:46.4|Info|InstallUpdateService|Verifying update package
> 18-2-22 12:38:46.5|Info|InstallUpdateService|Update package verified successfully
> 18-2-22 12:38:46.5|Info|InstallUpdateService|Extracting Update package
> 18-2-22 12:38:47.3|Info|InstallUpdateService|Update package extracted successfully
> 18-2-22 12:38:47.3|Info|BackupService|Starting Backup
> 18-2-22 12:38:52.6|Info|InstallUpdateService|Preparing client
> 18-2-22 12:38:52.7|Info|InstallUpdateService|Starting update client /tmp/nzbdrone_update/NzbDrone.Update.exe
> 18-2-22 12:38:52.7|Info|InstallUpdateService|Sonarr will restart shortly.
> 18-2-22 12:39:03.4|Info|Bootstrap|Starting Sonarr - /usr/pbi/sonarr-amd64/share/sonarr/NzbDrone.exe - Version 2.0.0.5145
> 18-2-22 12:39:03.7|Info|AppFolderInfo|Data directory is being overridden to [/var/db/sonarr]
> 18-2-22 12:39:03.7|Fatal|ConsoleApp|EPIC FAIL!
>
> [v2.0.0.5145] System.MissingMethodException: Method not found: 'System.Array.Empty'.
> at NzbDrone.Core.Configuration.ConfigFileProvider+<>c__DisplayClass45_0.<GetValue>b__0 () [0x00000] in M:\BuildAgent\work\b69c1fe19bfc2c38\src\NzbDrone.Core\Configuration\ConfigFileProvider.cs:227
> at NzbDrone.Common.Cache.Cached`1[System.String].Get (System.String key, System.Func`1 function, Nullable`1 lifeTime) [0x0006a] in M:\BuildAgent\work\b69c1fe19bfc2c38\src\NzbDrone.Common\Cache\Cached.cs:81
> at NzbDrone.Core.Configuration.ConfigFileProvider.GetValue (System.String key, System.Object defaultValue, Boolean persist) [0x00022] in M:\BuildAgent\work\b69c1fe19bfc2c38\src\NzbDrone.Core\Configuration\Con
> figFileProvider.cs:225
> at NzbDrone.Core.Configuration.ConfigFileProvider.get_LogLevel () [0x00000] in M:\BuildAgent\work\b69c1fe19bfc2c38\src\NzbDrone.Core\Configuration\ConfigFileProvider.cs:181
> at NzbDrone.Core.Instrumentation.ReconfigureLogging.Reconfigure () [0x00000] in M:\BuildAgent\work\b69c1fe19bfc2c38\src\NzbDrone.Core\Instrumentation\ReconfigureLogging.cs:22
> at NzbDrone.Host.Bootstrap.Start (ApplicationModes applicationModes, NzbDrone.Common.EnvironmentInfo.StartupContext startupContext) [0x00000] in M:\BuildAgent\work\b69c1fe19bfc2c38\src\NzbDrone.Host\Bootstrap
> .cs:66
> at NzbDrone.Host.Bootstrap.Start (NzbDrone.Common.EnvironmentInfo.StartupContext startupContext, IUserAlert userAlert, System.Action`1 startCallback) [0x00075] in M:\BuildAgent\work\b69c1fe19bfc2c38\src\NzbDr
> one.Host\Bootstrap.cs:41
> at NzbDrone.Console.ConsoleApp.Main (System.String[] args) [0x0000e] in M:\BuildAgent\work\b69c1fe19bfc2c38\src\NzbDrone.Console\ConsoleApp.cs:29
>
>
I have .net 4.5 installed and it doesn’t work still. I tried reinstalling but I get this error message
I tried uninstalling sonarr but it doesn’t appear in my remove from programs list. I went to the local disk -> ProgramData and cleared everything from the nzbdrone folder except the bin subfolder which I’m unable to delete.
Is the nzbdrone service still running?
system
May 24, 2018, 4:53pm
12
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