Update troubles, need some guidance

Pooka · December 31, 2015, 1:32am

Hi All,

First off I am running Ubuntu 15.10 and I am a hobbyist at best when it comes to Linux.

I attempted to update Sonarr from within the app. Since then it will not start, and for the life of me I can no longer find the systemd script I was using to autostart. Nor will it start it with: mono --debug /opt/NzbDrone/NzbDrone.exe.

I looked up the log file and do not see any errors in regards to the update.

So I guess the big question is can I reinstall without loosing my settings and accumulated databases?

If yes great, if not, do I need to do anything specific to the existing system before I reinstall?

Thanks in advance for any responses.

Pooka · December 31, 2015, 1:45am

Here is the log I found:

markus101 · December 31, 2015, 6:42am

You can also look at the update logs to see if there was an error installing the update that prevented Sonarr from starting.

Re-installating shouldn’t cause any loss of information in Sonarr if the default folder locations were used, but you could backup to be safe.

Pooka · December 31, 2015, 8:31am

Thanks for the reply and suggestions. Silly question, but where would I find the update logs for a default installation?

RIP Ian Murdock

markus101 · December 31, 2015, 9:53pm

They should be in the same parent folder and the logs are.

Pooka · January 7, 2016, 5:39pm

Markus101: found the log.

Looks like I have a permission issue, any suggestions on how to address it?

The complete update log to be posted in two sections due to character limit per post

markus101 · January 7, 2016, 7:52pm

Post it to hastebin next time.

You need to make sure the user that is running Sonarr has write access to /opt/NzbDrone. chmod -R 777 /opt/NzbDrone will do it, but gives everyone write access, you could also change the ownership.

Also make sure you don’t use apt-get to upgrade Sonarr as that will break the permissions again.

Pooka · January 7, 2016, 8:05pm

Thanks for the quick reply and suggestion. Once I change permissions, do I try a reinstall?

Sorry about not using hastebin, I will make sure to do so in the future.

As for apt-get, the upgrade I did that started all of this, was done from within Sonarr. That said, I have run: apt-get update and then apt-get upgrade while installing other packages, could that have caused my issue?

markus101 · January 7, 2016, 8:09pm

Yeah, install the latest with apt-get, then fix the permissions.

The issue will be visible after updating through Sonarr, but the cause is due to upgrading previously using apt-get.

No, only if the nzbdrone package was updated.

Pooka · January 7, 2016, 11:42pm

Marcus, thank you for all your help. I’m up and running again!

I tried to reinstall, first making a backup of .config/NzbDrone

then tried to install following the guide and got this:

`$ sudo apt-get install nzbdrone
Reading package lists... Done
Building dependency tree       
Reading state information... Done
nzbdrone is already the newest version.
0 upgraded, 0 newly installed, 0 to remove and 2 not upgraded.
`

When I tried to start with:

mono --debug /opt/NzbDrone/NzbDrone.exe

I got this:

~$ mono --debug /opt/NzbDrone/NzbDrone.exe
Cannot open assembly '/opt/NzbDrone/NzbDrone.exe': No such file or directory.

So I gave sudo apt-get install --reinstall nzbdrone a shot and that did the trick.

Fired right up with all my settings, no need to restore from backup!

Guess I should have known to go with --reinstall nzbdrone from the get go but hey…I’m learning

I finished up with chmod -R 777 /opt/NzbDrone as suggested and it appears all is good.

Thanks again for your help and your patiences.

system · March 7, 2016, 11:42pm

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