Update to 3.0.6.1265 Fails on W10

Help & Support
#1

Sonarr version (exact version): 3.0.6.1196
OS: Windows 10 Version 10.0.19041 Build 19041
Description of issue: Sonarr will not update to latest release, please see updater log below. Any help appreciated!

Updater Log on Pastebin

This is probably something simple that I‘m missing. Thanks!
-Lev

#2 
[v3.0.6.1265] System.UnauthorizedAccessException: Access to the path 'ICSharpCode.SharpZipLib.dll' is denied.
   at System.IO.Directory.DeleteHelper(String fullPath, String userPath, Boolean recursive, Boolean throwOnTopLevelDirectoryNotFound, WIN32_FIND_DATA& data)
   at System.IO.Directory.Delete(String fullPath, String userPath, Boolean recursive, Boolean checkHost)
   at NzbDrone.Common.Disk.DiskProviderBase.DeleteFolder(String path, Boolean recursive) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Disk\DiskProviderBase.cs:line 290
   at NzbDrone.Common.Disk.DiskTransferService.MirrorFolder(String sourcePath, String targetPath) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Disk\DiskTransferService.cs:line 157
   at NzbDrone.Update.UpdateEngine.InstallUpdateService.Start(String installationFolder, Int32 processId) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Update\UpdateEngine\InstallUpdateService.cs:line 120

Something is locking this file, the first thing that comes to mind would be anti-virus.

#3

Thanks, I tried running the install from within Sonarr while my anti-virus was disabled, but the UpdateLog produces the same result.

I suspect this has something to do with directory/file permissions that resulted from when I upgraded from v2 to v3. But I’m not sure what permissions to look for. I’d really like to avoid a fresh install as I had trouble getting my database to migrate from v2 to v3.

Thanks
-Lev

#4

If you uninstall Sonarr, remove the C:\ProgramData\Sonarr\bin folder and then reinstall you won’t lose your configuration, though to be safe back up and download the backup file.

#5

That worked, thanks! Didn’t need to use the backup file.
-Lev

#6

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