Update to 2.0.0.2549 Not Working (but reports successful)

Help & Support
1

I tried updating through the Sonarr gui, and the pop-up notices indicate it worked, but after a restart (and reboot) the client still reports version 2.0.0.2500 is installed (Ubunu 14,10). Adding a showw is still a no-go. Any ideas?

log output:
2.0.0.2500
14-12-30 18:58:59.0|Info|InstallUpdateService|Deleting old update files
14-12-30 18:58:59.1|Info|InstallUpdateService|Downloading update 2.0.0.2549
14-12-30 18:59:00.7|Info|InstallUpdateService|Verifying update package
14-12-30 18:59:00.8|Info|InstallUpdateService|Update package verified successfully
14-12-30 18:59:00.8|Info|InstallUpdateService|Extracting Update package
14-12-30 18:59:01.3|Info|InstallUpdateService|Update package extracted successfully
14-12-30 18:59:01.4|Info|BackupService|Starting Backup
14-12-30 18:59:01.7|Info|InstallUpdateService|Preparing client
14-12-30 18:59:01.8|Info|InstallUpdateService|Starting update client /tmp/nzbdrone_update/NzbDrone.Update.exe
14-12-30 18:59:01.8|Info|InstallUpdateService|NzbDrone will restart shortly.
14-12-30 18:59:03.3|Info|Bootstrap|Starting NzbDrone - /opt/NzbDrone/NzbDrone.exe - Version 2.0.0.2500
14-12-30 18:59:03.7|Debug|ProcessProvider|Found 0 processes with the name: NzbDrone.Console
14-12-30 18:59:03.8|Debug|ProcessProvider|Found 1 processes with the name: NzbDrone
14-12-30 18:59:03.9|Info|MigrationLogger|*** Migrating data source=/home/clayton/.config/NzbDrone/nzbdrone.db;cache size=-10485760;datetimekind=Utc;journal mode=Wal;pooling=True ***
14-12-30 18:59:04.0|Debug|MigrationLogger|Took: 00:00:00.1449089
14-12-30 18:59:04.0|Info|MigrationLogger|*** Migrating data source=/home/clayton/.config/NzbDrone/logs.db;cache size=-10485760;datetimekind=Utc;journal mode=Wal;pooling=True ***
14-12-30 18:59:04.1|Debug|MigrationLogger|Took: 00:00:00.0276624
14-12-30 18:59:04.1|Info|Router|Application mode: Interactive
14-12-30 18:59:04.1|Debug|Router|Console selected
14-12-30 18:59:04.1|Info|OwinHostController|Listening on the following URLs:
14-12-30 18:59:04.1|Info|OwinHostController| http://:8989/
14-12-30 18:59:04.1|Info|OwinHostController| https://:9898/
14-12-30 18:59:04.2|Debug|OwinAppFactory|Attaching NzbDroneVersionMiddleWare to host
14-12-30 18:59:04.2|Debug|OwinAppFactory|Attaching SignalRMiddleWare to host
14-12-30 18:59:04.2|Debug|OwinAppFactory|Attaching NancyMiddleWare to host
14-12-30 18:59:04.3|Info|NancyBootstrapper|Starting NzbDrone API
14-12-30 18:59:04.4|Trace|EventAggregator|Publishing ApplicationStartedEvent
14-12-30 18:59:04.7|Trace|EventAggregator|ApplicationStartedEvent -> DownloadClientFactory
14-12-30 18:59:04.7|Debug|DownloadClientFactory|Initializing Providers. Count 4
14-12-30 18:59:04.8|Trace|EventAggregator|ApplicationStartedEvent <- DownloadClientFactory
14-12-30 18:59:04.8|Trace|EventAggregator|ApplicationStartedEvent -> IndexerFactory
14-12-30 18:59:04.8|Debug|IndexerFactory|Initializing Providers. Count 5
14-12-30 18:59:04.8|Trace|EventAggregator|ApplicationStartedEvent <- IndexerFactory
14-12-30 18:59:04.8|Trace|EventAggregator|ApplicationStartedEvent -> ReconfigureLogging
14-12-30 18:59:05.9|Info|SceneMappingService|Updating Scene mappings
14-12-30 18:59:07.3|Info|HousekeepingService|Running housecleaning tasks
14-12-30 18:59:07.5|Info|Database|Vacuuming database
14-12-30 18:59:07.6|Info|Database|Database Compressed
14-12-30 18:59:09.1|Warn|GlobalExceptionHandlers|SignalR Heartbeat error.
14-12-30 18:59:12.9|Info|LifecycleService|Restart requested.
14-12-30 18:59:18.8|Info|Bootstrap|Starting NzbDrone - /opt/NzbDrone/NzbDrone.exe - Version 2.0.0.2500
14-12-30 18:59:21.2|Debug|ProcessProvider|Found 0 processes with the name: NzbDrone.Console
14-12-30 18:59:21.3|Debug|ProcessProvider|Found 1 processes with the name: NzbDrone
14-12-30 18:59:21.4|Info|MigrationLogger|*** Migrating data source=/home/clayton/.config/NzbDrone/nzbdrone.db;cache size=-10485760;datetimekind=Utc;journal mode=Wal;pooling=True ***
14-12-30 18:59:21.5|Debug|MigrationLogger|Took: 00:00:00.1371287
14-12-30 18:59:21.5|Info|MigrationLogger|*** Migrating data source=/home/clayton/.config/NzbDrone/logs.db;cache size=-10485760;datetimekind=Utc;journal mode=Wal;pooling=True ***
14-12-30 18:59:21.6|Debug|MigrationLogger|Took: 00:00:00.0131221
14-12-30 18:59:21.6|Info|Router|Application mode: Interactive
14-12-30 18:59:21.6|Debug|Router|Console selected
14-12-30 18:59:21.6|Info|OwinHostController|Listening on the following URLs:
14-12-30 18:59:21.6|Info|OwinHostController| http://:8989/
14-12-30 18:59:21.6|Info|OwinHostController| https://:9898/
14-12-30 18:59:21.7|Debug|OwinAppFactory|Attaching NzbDroneVersionMiddleWare to host
14-12-30 18:59:21.7|Debug|OwinAppFactory|Attaching SignalRMiddleWare to host
14-12-30 18:59:21.7|Debug|OwinAppFactory|Attaching NancyMiddleWare to host
14-12-30 18:59:21.8|Info|NancyBootstrapper|Starting NzbDrone API
14-12-30 18:59:21.9|Trace|EventAggregator|Publishing ApplicationStartedEvent
14-12-30 18:59:22.2|Trace|EventAggregator|ApplicationStartedEvent -> DownloadClientFactory
14-12-30 18:59:22.2|Debug|DownloadClientFactory|Initializing Providers. Count 4
14-12-30 18:59:22.3|Trace|EventAggregator|ApplicationStartedEvent <- DownloadClientFactory
14-12-30 18:59:22.3|Trace|EventAggregator|ApplicationStartedEvent -> IndexerFactory
14-12-30 18:59:22.3|Debug|IndexerFactory|Initializing Providers. Count 5
14-12-30 18:59:22.3|Trace|EventAggregator|ApplicationStartedEvent <- IndexerFactory
14-12-30 18:59:22.3|Trace|EventAggregator|ApplicationStartedEvent -> ReconfigureLogging
14-12-30 18:59:23.4|Info|SceneMappingService|Updating Scene mappings
14-12-30 18:59:24.8|Info|HousekeepingService|Running housecleaning tasks
14-12-30 18:59:25.0|Info|Database|Vacuuming database
14-12-30 18:59:25.1|Info|Database|Database Compressed
14-12-30 18:59:25.5|Warn|GlobalExceptionHandlers|SignalR Heartbeat error.

Thanks.

2

It starts the update client, but doesn’t actually update, my guess would be permissions issue, you can confirm that by looking at the corresponding update log (System → Logs → Updates), if you pastebin it I can take a look, but make sure the user that runs Sonarr has read/write access to /opt/NzbDrone (either chmod it or chown it), updating via apt-get later will likely reset the permissions.

3

It was indeed a permission issue:

System.UnauthorizedAccessException: Access to the path “/opt/NzbDrone/NzbDrone.Update/ICSharpCode.SharpZipLib.dll” is denied.

I ran a chmod on the folder and the update went through fine. Thank you for the help!

obguy