Update had to be Finished manually

Help & Support
1

Not sure if its a bug with Sonarr or my system configuration or what. I just started using Sonarr yesterday (seeing SickRage and the like are having all sorts of dramas), and thought I should post this here so that if it is a bug then it can be fixed.

I have Sonarr installed (via AtoMiC Toolkit), on Ubuntu 15.04. This morning noticed Sonarr not running, after looking at the logs I noticed it did an update. Didn’t see any errors or anything. Tried restarting the process to no avail, still no errors or anything to give me a hint at what was happening.

Then I was going to go thru the basics in terms of rebooting etc, I checked updateds (via Webmin) and saw a Sonarr package there. Ran updates and then tried to start Sonarr again and it now works.

From what I can gather, it seems Sonarr triggered the update, shut itself down, then nothing. Untill I ran the apt-update and manually started Sonarr again.

Some insight into this would be nice, I have disabled auto updates now as I don’t want this to happen while I am not around again.

PS: So far loving Sonarr, coming from SickBeard then SickRage, this seems to crap all over the others.

2

Check the update logs (you can get to them via the UI), likely its permissions and the update failed then failed to recover from that failure.

If you want Sonarr to auto-update the user running Sonarr needs full write access to the Startup directory (from System: Info).

Thanks!

3

Thats the issue, I looked in the logs and there is nothing noting an error.

This is the last few lines before it went down. Next log was at 8.38 after I got it running.

InstallUpdateService Sonarr will restart shortly. 6:41am
InstallUpdateService Starting update client /tmp/nzbdrone_update/NzbDrone.Update.exe 6:41am
InstallUpdateService Preparing client 6:41am
BackupService Starting Backup 6:41am
InstallUpdateService Update package extracted successfully 6:41am
InstallUpdateService Extracting Update package 6:41am
InstallUpdateService Update package verified successfully 6:41am
InstallUpdateService Verifying update package 6:41am
InstallUpdateService Downloading update 2.0.0.3573 6:40am

4

There should be an update log from the same time, anything in there?

5

There is this in the update log:

System.UnauthorizedAccessException: Access to the path “/opt/NzbDrone/UI/Content/FontAwesome/FontAwesome.otf” is denied.
at System.IO.File.Delete (System.String path) [0x00000] in :0
at System.IO.Directory.RecursiveDelete (System.String path) [0x00000] in :0
at System.IO.Directory.RecursiveDelete (System.String path) [0x00000] in :0
at System.IO.Directory.RecursiveDelete (System.String path) [0x00000] in :0
at System.IO.Directory.Delete (System.String path, Boolean recursive) [0x00000] in :0
at NzbDrone.Common.Disk.DiskProviderBase.DeleteFolder (System.String path, Boolean recursive) [0x00068] in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Common\Disk\DiskProviderBase.cs:222
at NzbDrone.Common.Disk.DiskProviderBase.EmptyFolder (System.String path) [0x00083] in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Common\Disk\DiskProviderBase.cs:343
at NzbDrone.Update.UpdateEngine.InstallUpdateService.Start (System.String installationFolder, Int32 processId) [0x00070] in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Update\UpdateEngine\InstallUpdateService.cs:99

6

Yeah, failed to delete the file then failed to roll back the update because it of permissions, make sure the user running Sonarr has read/write access to the Startup folder for Sonarr and that apt-get isn’t used to install an update as it will ruin the permissions.

7

Have done that now and have turned on auto updates again. Now to wait for an update to see if it works.

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8

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