Unraid: Remote Path Mapping NOT Working

[mihcox]

Sonarr version (exact version): 2.0.0.5338
Mono version (if Sonarr is not running on Windows):5.20.1.34
OS: UNRAID
Debug logs: https://paste.ubuntu.com/p/W557v7w6QS/
Description of issue:

I have my "Remote Path Mappings set to a remote path of: /home11/mihcox/files/Completed/
What i see on the Activity page: No files found are eligible for import in /home11/mihcox/files/Doctor.Who.2005.S12E05.HDTV.x264-PHOENiX[eztv].mkv
Error Shows: Import failed, path does not exist or is not accessible by Sonarr: /home11/mihcox/files/Doctor.Who.2005.S12E05.1080p.HDTV.H264-MTB[rarbg]

Why does the location i have configured not match the location it is looking in, it is missing the “completed” folder

[markus101]

Sonarr gets the path from the download client, unless a mapping overrides that, if it’s not being overridden then either the remote path or host are wrong (both are case sensitive).

[mihcox]

Not sure if you can read my comment on the UnRAID forum, but it was much easier to post pictures there:

https://forums.unraid.net/topic/41908-support-linuxserverio-sonarr/page/48/?tab=comments#comment-817053

I can post them here too if needed, please let me know.

[markus101]

The Completed is your issue, it’s not part of the path from the download client so the Remote Path Mapping is wrong.

Either rTorrent isn’t moving the files or is still giving the old path, but Sonarr can only use what it’s given from the download client.