Version 2.0.0.4753
Mono Version 4.2.3
OS: Ubuntu 16.10 ?
Description of issue:
Sonarr has the series in the list, descriptions, file names, etc. but does not send any files to the download software nor allows for manual downloads. I checked TVDB, despite being a new show, it’s all there. Any suggestions on how to get Sonarr to recognize the series?
format of the show seems proper;
show.name.S01E01.HDTV.x264-releasegroup
Thank you for your help.
Fondue
Can you post the full release title in this case? We’ll see if there’s something odd about it.
Survivor New Zealand
There is a duplicate on tvdb that must be sorted out:
http://www.thetvdb.com/?tab=seasonall&id=328771&lid=7
vs
http://www.thetvdb.com/?tab=seasonall&id=326820&lid=7
You should post on the tvdb forums to let the mods decide with one gets to stay. Then we need to know so we can fix the mapping.
I added Survivor (nz) to sonarr and that did the trick. data is a bit screwy, but the files can be manually pulled. I’ll post the issue on tvdb, anyway.
https://forums.thetvdb.com/viewtopic.php?f=44&t=38344&p=116659#p116659
here’s the thread.
Didn’t actually know that myself. but there you have it. However, I don’t know what tvdb wants the title to be. So maybe mention that, so they can decide.
I’m having a similar issue, only since yesterday.
Vice News Tonight. tvdb: https://thetvdb.com/?tab=season&seriesid=317479&seasonid=682245&lid=7
On August 1, it pulled the 7/31 episode:
VICE.News.Tonight.2017.07.31.1080p.AMZN.WEB-DL.DD+2.0.H.264-monkee
On August 2, it did not pull the 8/1 episode:
VICE.News.Tonight.2017.08.01.1080p.AMZN.WEB-DL.DD+2.0.H.264-monkee
Both releases now appear as “Unknown Series” in manual search with no option to download, even though it automatically got the 7/31 episode on August 1.
Any help about this? Thanks!
Someone requested https://thetvdb.com/?tab=series&id=279909 to be mapped to VICE News Tonight which messed up anyone getting the series with the same name, I’ve removed the mapping so it should be good the next time the series is refreshed.
Oh thank you. Yes that is an entirely different show: I have both in Sonarr.
I also have a problem with Vice News Tonight like ChesterJazzMan but not the same. Sonarr actually can find the episodes, when searching manually but the problem is it doesn’t copy the show to the folder it is supposed to be. I have to select the season and the episode manually every time.
Example:
Release downloaded: VICE.News.Tonight.S01E207.1080p.AMZN.WEBRip.DDP2.0.x264-monkee[rartv]
So it does look like it is properly named.
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