Unknown Series error - But Release name matches TVDB?

Help & Support
#1

Sonarr version (exact version): 2.0.0.3953
OS: win10
Description of issue: I’m getting the error “Unknown Series” when trying to add and download Dancing with the Stars.

I’ve tried searching the forums here for an answer and I found the google spreadsheet to add requests but there was so much snark in the thread with very little explanation I’m not quite sure if that’s the avenue I need to take to solve my problem.

Dancing with the Stars is on TVDB so I’m not quite sure why it’s having trouble picking up a torrent release titled Dancing With The Stars US S22E06 HDTV x264-poke - [SRIGGA]

#2

We need the ((debug logs)) that were requested when you opened this thread.

#3

http://pastebin.com/8g0sgGvA

#4

I have absolutely no idea what happened but I restarted the Sonarr service and went back in and now the rejection “!” is no longer there and it is now downloading.

#5

It might have been that that series aliases updated after the restart, since there is one for that series and that particular release name.

#6

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