Sonarr version (exact version): 2.0.0.4374
Mono version (if Sonarr is not running on Windows): N/A
OS: Windows 10
Debug log: http://pastebin.com/5djm0SXQ
Description of issue: This keeps coming up in my error logs. Pages of it for lots of different videos.
Your logs don’t show any errors, make sure you have enabled debug logging (so it’s not just logging startup messages).
My bad, have updated the log now.
It looks like the user that is running Sonarr doesn’t have write access to those files.
Are those files local or remote?
Is Sonarr running as a service?
I’m the admin and only user of the PC it runs on. Yes they are local. I dont think it’s running as a service. What would it be called?
The service is named NzbDrone. If you chose to run Sonarr when Windows starts during setup it’s probably running as a service.
Yes it is running as a service.
Do you get the same error if you stop the service and run NzbDrone.exe or NzbDrone.Console.exe directly?
Hi, sorry for the slow reply. Yes same error still occurs. Even when I try running them as Admin.
What format are the drives? NTFS, ReFS or something else?
Drives are all NTFS.
Not sure what it could be. Could you post some ((trace logs)) that include the issue, please?
Let me know if this is good. http://pastebin.com/j3JhKvhX
Any update?
Sorry I wasn’t able to look at the log previously and it’s been removed now, could you repost it?
is this a big enough sample?
http://pastebin.com/wYdyiHwi
Yeah, unfortunately it doesn’t give me any insights as to what the issue could be.
System.UnauthorizedAccessException: Access to the path 'D:\Media\TV Shows\Current TV Shows\2 Broke Girls\Season 5\2 Broke Girls - S5E22 - And the Big Gamble.mkv' is denied.
The only things that it could be (that come to mind at least) are Sonarr doesn’t have permissions to write to that file or something is locking it and preventing Sonarr from writing to it. The error is coming from outside Sonarr when it tries to access the file and I can’t think of a way besides triple checking the permissions and making sure nothing else is accessing that file.
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