Unable to parse episode info from path (windows 10 OS)

bradster181 · November 23, 2016, 10:17am

Firstly I think Sonarr rocks! Migrated from SB and been really impressed.
What I do come unstuck with is the following issue and it only seems to happen with series that have numbers in the name i.e. (2016) here is the log to review if you can help it would be much appreciated.

ParsingService
Unable to parse episode info from path U:\Videos\Downloads\Travelers (2016)\Travelers (2016).mkv
5:45pm

ParsingService
Unable to parse episode info from path U:\Videos\Downloads\The Flash (2014)\The Flash (2014).mkv
5:45pm

ParsingService
Unable to parse episode info from path U:\Videos\Downloads\Travelers (2016)\Travelers (2016).mkv
5:43pm

ParsingService
Unable to parse episode info from path U:\Videos\Downloads\The Flash (2014)\The Flash (2014).mkv
5:43pm

ParsingService
Unable to parse episode info from path U:\Videos\Downloads\Travelers (2016)\Travelers (2016).mkv
5:42pm

markus101 · November 23, 2016, 5:08pm

The files names for the episodes only contain the series name, the season + episode numbers are missing so Sonarr can’t figure out what episode it is.

bradster181 · November 23, 2016, 10:21pm

Is there a set up change I can implement to fix this or is it an issue with the content and I have to live with it markus101?

markus101 · November 23, 2016, 10:29pm

You need to rename the files to allow Sonarr to see them, but also determine why they are named that way so it doesn’t continue to happen (renaming options in your download client may be to blame).

Sonarr validates that the pattern it is using to rename files is valid before it’s saved and by the looks of it these files are in the download client’s completed folder (if you’re also storing sorted files there you shouldn’t).

system · January 22, 2017, 10:29pm

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