Unable to add show

Sonarr version (exact version): 2.0.0.4949
Mono version (if Sonarr is not running on Windows):
OS: Windows 10
((Debug logs)):
(Make sure debug logging is enabled in settings and post the full log to hastebin/pastebin/dropbox/google drive or something similar, do not post them directly here)
Description of issue: I found this show but it did not exist on TVDB. I added it as you can see here: https://www.thetvdb.com/?tab=season&seriesid=334299&seasonid=727742&lid=7

It’s been added for many days now yet I can neither search by name nor TVDB number. I have added a couple other shows to TVDB and they have showed up with no problems. Did I do something specifically wrong with this title?

I can add it just fine.

I am having issues too, looks like skyhook.sonarr.tv is down :frowning:

[Looks like some folks on reddit are suffering the same issue]
(https://www.reddit.com/r/sonarr/comments/717npf/skyhook_tvdb_connection_down/)

And the forums themselves are going down every few minutes…

I’m having a similar issue, all searches fail with
There Was An Error Searching For ‘Whatever show’.
If the series title contains non-alphanumeric characters try removing them, otherwise try your search again later.

Definitely issues tonight, server was getting attacked. The host mitigated the attack after some time, but it hit again and skyhook was getting obliterated.

Everything should be stable now, assuming we don’t get hit again.

I have the same issue; I can’t add a new show.
I also cannot import an episode of a new show manually (show not found)

Another night of issues with the server, but it looks like we’ve mitigated the issue and we’re working on migrating some things to a new server.

I still cannot add it…either via

tvdb:334299

or

Auschwitz: Hitler’s Final Solution

Both result in the “Sorry. We couldn’t find any series…”

I also do not have any errors in my logs. I turn on debugging and only receive the following relevant parts

17-9-21 09:36:07.0|Debug|Api|[GET] /api/rootfolder: 200.OK (1628 ms)
17-9-21 09:36:10.3|Debug|Api|[GET] /api/series/lookup?term=tvdb%3A: 200.OK (4 ms)
17-9-21 09:36:13.9|Debug|Api|[GET] /api/series/lookup?term=tvdb%3A334299: 200.OK (217 ms)
17-9-21 09:36:16.5|Debug|Api|[GET] /api/series/lookup?term=Auschwitz%3A+Hitler%27s+Final+Solution: 200.OK (190 ms)
17-9-21 09:36:17.7|Debug|Api|[GET] /api/health: 200.OK (4 ms)
17-9-21 09:36:17.7|Debug|Api|[GET] /api/health: 200.OK (8 ms)
17-9-21 09:36:18.2|Debug|Api|[GET] /api/diskspace: 200.OK (523 ms)
17-9-21 09:36:18.7|Debug|Api|[GET] /api/diskspace: 200.OK (499 ms)
17-9-21 09:36:20.0|Debug|Api|[GET] /api/calendar?start=2017-09-21&end=2017-09-22: 200.OK (215 ms)
17-9-21 09:36:20.4|Debug|Api|[GET] /api/queue?sort_by=timeleft&order=asc: 200.OK (13 ms)
17-9-21 09:36:20.5|Debug|Api|[GET] /api/queue?sort_by=timeleft&order=asc: 200.OK (81 ms)
17-9-21 09:36:20.6|Debug|Api|[GET] /api/system/task?sort_by=name&order=asc: 200.OK (6 ms)
17-9-21 09:36:20.7|Debug|Api|[GET] /api/system/task?sort_by=name&order=asc: 200.OK (6 ms)
17-9-21 09:36:24.6|Debug|Api|[GET] /api/log/file: 200.OK (12 ms)
17-9-21 09:36:24.7|Debug|Api|[GET] /api/log/file/sonarr.debug.txt: 200.OK (24 ms)
17-9-21 09:36:26.7|Debug|Api|[GET] /api/log/file/sonarr.debug.txt: 200.OK (4 ms)

I’ve also had this issue since the day I added the show to TVDB on 8/31…so while I understand that those issues could impact my ability to add I don’t believe they are related to my problem.

With the debug logs showing nothing…what can I do to resolve this?

Please try again, both searching by title and ID are working now, looks like Skyhook thought the series was deleted for some reason (possibly API issues with TVDB before).

Thank you thank you thank you, that has fixed it! Very much appreciated!

Nope, it’s still broken for me. Can’t seem to add new shows.

Also, some of my shows aren’t getting updated. For example, the new South Park episode is still called “TBA” and I have tried updating it a few times.

Definitely an API issue.

same for me, cant find anything, skyhook errors

We’ll post updates here, but at the moment things are fully functional.

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