Even if the show is current and popular, all i get is a grey thumbnail and no shows . When i go to each season within that show it says ‘no aired episodes’
When i do the initial search it finds the show and the artwork. it is only when i add it that i get nothing.
All of my existing shows are updating and downloading correctly.
i have my debug logs saved but unsure how to post them here.
edit
have tried adding link to logs here, hope it works
17-11-10 21:21:43.2|Debug|Api|[GET] /api/series/lookup?term=the+good+doctor: 200.OK (156 ms)
17-11-10 21:21:45.3|Info|AddSeriesService|Adding Series [328634][The Good Doctor] Path: [C:\Users\Paul\Videos\TV Shows\The Good Doctor]
17-11-10 21:21:45.4|Debug|Api|[POST] /api/series: 201.Created (281 ms)
Looks like the series was added properly.
I don’t see any other issues in the logs besides the missing posters. Have you tried refreshing the series data?
When is the last time the Refresh Series task ran (on System: Tasks)?
Nothing else in the logs from around that time?
Are other tasks on System: Tasks executing?
I’d expect after the command log line: 17-11-12 13:50:55.8|Debug|Api|[POST] /api/command: 201.Created (146 ms) it’d start to refresh the series, but that didn’t happen.
It definitely won’t take that long legitimately. If you restart Sonarr do the tasks run? I’d be interested in seeing the logs from startup and a few minutes after at least to see how things are working, seems like the task runner has died in some mysterious way.
markus i see you know these things really well. could you be able to help me if i am going to have some questions as well? please? i’m also unable to add new shows so i was wondering maybe you could help?
ok, so ive pressed restart and it says restart requested. Should i be looking for anything else on my logs other than that?
I see activity on my debug log at the time i requested. Should i send that?
looks like a total uninstall and reinstall has fixed i t. it now finds new shows and is downloading them.
Was a bugger to remember all my settings but got there in the end.
The only thing i cant work out how to do is how to stop it downloading episodes i already have. Is there a way to direct it to the folder where all my shows are kept so it searches those and sees that i already have them ( im certain there is but i am too dumb to work it out… sorry)
When you add a series you have the option to chose which episodes you want to monitor. You can also do that via Season Pass. If Sonarr already sees the file and the cutoff is already met then it won’t re-download anything for that episode.