Ubuntu 15.04 No files found are eligible for import nzbget

I get this error on all successful downloads using nzbget. Permissions are 777 on all folders and 666 on all files.

Sonarr and nzbget are running using the same user on Ubuntu 15.04.

I have spent hours researching this forum and others and everyone says it’s permissions, but I’ve watched a file be added, downloaded, extracted and then fail even though the permissions allow rw by all.

Debug logs would be the first thing for us to look at, also know how Sonarr and nzbget are running (same user, same group, etc). ls -l of a directory from the logs.

I’ll turn on the most verbose logging available and come back in a couple of days.

In the mean time, Sonarr and nzbget run as the same user (media) that’s in the same group (mediaservers). All files and folders are owned by that user and group as checked by ls -l on the last few files that failed to import.

Sample log file output:

15-7-7 00:49:10.6|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: /abc/def.720p.HDTV.x264

ls -l output of the directory above:

drwxrwxrwx  2 media mediaservers      4096 Jul  8 10:29 def.720p.HDTV.x264

ls -l output of the contents of the directory:

-rw-rw-rw- 1 media mediaservers 585650962 Jul 21  2009 def.720p.HDTV.x264.mkv
-rw-rw-rw- 1 media mediaservers        75 Jul  8 10:09 def.720p.HDTV.x264.nfo
-rw-rw-rw- 1 media mediaservers     82080 Jul  8 10:21 def.720p.HDTV.x264.nzb

I use systemd to stop/start Sonarr as per this wiki article.

My /lib/systemd/system/config.xml:

[Unit]
Description=Sonarr Daemon
After=syslog.target network.target

[Service]
User=media
Group=mediaservers

Type=simple
ExecStart=/usr/bin/mono /opt/NzbDrone/NzbDrone.exe -nobrowser
TimeoutStopSec=20

[Install]
WantedBy=multi-user.target

Output from ps -ax | grep NzbDrone:

media     30261 62.5  1.3  60492 43156 ?        Rsl  22:08   0:01 /usr/bin/mono /opt/NzbDrone/NzbDrone.exe -nobrowser

Output from ps -ax | grep nzbget:

media       752  0.7  0.6 136044 20568 ?        Ssl  Jun06 333:31 /usr/bin/nzbget -D

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