TvDbProxy "operation timed out" Windows 8.1

Help & Support
1

Hi all,

I’ve searched thoroughly through the forums before I asked, but the issue doesn’t seem to have popped up often here.

I can’t add or even search for new series. This is the logging error I get:

System.Net.WebException: The operation has timed out
   at System.Net.HttpWebRequest.GetResponse()
   at NzbDrone.Common.Http.HttpClient.Execute(HttpRequest request) in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Common\Http\HttpClient.cs:line 94
   at TVDBSharp.Models.DAO.DataProvider.GetXDocumentFromUrl(String url) in m:\BuildAgent\work\6c3239faf2b92630\src\TVDBSharp\Models\DAO\DataProvider.cs:line 48
   at TVDBSharp.Models.DAO.DataProvider.Search(String query) in m:\BuildAgent\work\6c3239faf2b92630\src\TVDBSharp\Models\DAO\DataProvider.cs:line 38
   at TVDBSharp.Models.Builder.Search(String query, Int32 results) in m:\BuildAgent\work\6c3239faf2b92630\src\TVDBSharp\Models\Builder.cs:line 63
   at NzbDrone.Core.MetadataSource.TvDbProxy.SearchTvdb(String title) in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Core\MetadataSource\TvDbProxy.cs:line 61
   at NzbDrone.Core.MetadataSource.TvDbProxy.SearchForNewSeries(String title) in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Core\MetadataSource\TvDbProxy.cs:line 68

Here’s the odd part. I can’t get to thetvdb from the machine with sonar, but I can from other systems on the network. I’ve also noticed that my Comcast provided IP is blacklisted by 3 different lists. I’m not sure if that affects it or not.

If I need to provide any other information, please let me know!

–G

3

The only similar issue that comes to mind is: Error when trying Add any New Series but those were connection resets, not timeouts.

If you can’t browser to thetvdb.com in a browser from the same system, but can from other systems on the network it sounds like an issue with that system, but I don’t know where to suggest looking first.

4

Yeah, this is a real stumper. I’m wondering if i can run sonar from a machine that can reach thetvdb and send the torrents to another machine.

5

Yeah, there isn’t a problem with that, just set up the download client appropriately in Sonarr.