TV series not being picked up during disk scan

Help & Support
1

Hi,

I have the below dir/file structure for a series called Fleming. It is located in the root or the “Drone Factory” configured path.

For some reason NzbDrone won’t detect and add the files during a scan. I only see “Scanning disk for Fleming” in the logs but nothing happens. I have added many other files and it works ok, just seems these don’t. Is there anything i need to do ?

+--Fleming.S01.720p.WEBDL.DD5.1.H.264-NTb/
    |  Fleming.S01E01.720p.WEB-DL.DD5.1.H.264-NTb.mkv
    |  Fleming.S01E02.720p.WEB-DL.DD5.1.H.264-NTb.mkv
    |  Fleming.S01E03.720p.WEB-DL.DD5.1.H.264-NTb.mkv
    |  Fleming.S01E04.720p.WEB-DL.DD5.1.H.264-NTb.mkv

Thanks
flo

2

Looks like it should import just fine, if you enable debug logging it should log why its not importing it.

3

nothing in the logs I’m afraid, even with debug enabled… below is all I get. No error, info or hints as to why it fails to do anything really. Running NzbDrone Ver. 2.0.0.1269.

[Info] mono: Starting mono --version
[Info] mono: Starting mono --version
[Info] Database: Vacuuming database
[Info] Database: Database Compressed
[Info] RefreshSeriesService: Updating Info for Fleming
[Info] RefreshEpisodeService: Starting episode info refresh for: [276543][Fleming]
[Info] RefreshEpisodeService: Finished episode refresh for series: [276543][Fleming].
[Info] DiskScanService: Scanning disk for Fleming
[Info] mono: Starting mono --version
4

Check the log files (System -> Logs -> Files), the log table doesn’t show debug messages.

5

ok, here is the relevant log entries… if i take on of the files from the ‘Fleming.S01.720p.WEBDL.DD5.1.H.264-NTb’ directory and place it in the root of the Drone Factory path then it gets picked up ok… seems to be the directory naming that it doesn’t like.

14-3-24 14:48:39.5|Debug|Parser|Parsing string 'Fleming.S01.720p.WEBDL.DD5.1.H.264-NTb'
14-3-24 14:48:39.5|Debug|Parser|Episode Parsed. flemings01webdlh - S02E64 
14-3-24 14:48:39.5|Debug|Parser|Language parsed: English
14-3-24 14:48:39.5|Debug|NzbDrone.Core.Parser.QualityParser|Trying to parse quality for Fleming.S01.720p.WEBDL.DD5.1.H.264-NTb
14-3-24 14:48:39.5|Debug|Parser|Quality parsed: WEBDL-720p
14-3-24 14:48:39.5|Debug|Parser|Release Group parsed: NTb
14-3-24 14:48:39.6|Debug|NzbDrone.Core.Parser.QualityParser|Trying to parse quality for Fleming.S01.720p.WEBDL.DD5.1.H.264-NTb
14-3-24 14:48:39.6|Debug|DownloadedEpisodesImportService|Fleming.S01.720p.WEBDL.DD5.1.H.264-NTb folder quality: WEBDL-720p
14-3-24 14:48:39.6|Debug|DownloadedEpisodesImportService|Unknown Series Fleming.S01.720p.WEBDL.DD5.1.H.264-NTb
14-3-24 14:48:39.6|Debug|Parser|Parsing string 'Series'
14-3-24 14:48:39.6|Debug|Parser|Unable to parse Series
14-3-24 14:48:39.6|Debug|NzbDrone.Core.Parser.QualityParser|Trying to parse quality for Series
14-3-24 14:48:39.6|Debug|DownloadedEpisodesImportService|Series folder quality: Unknown
14-3-24 14:48:39.6|Debug|DownloadedEpisodesImportService|Unknown Series Series
14-3-24 14:48:39.7|Debug|Parser|Parsing string 'tv'
14-3-24 14:48:39.7|Debug|Parser|Unable to parse tv
14-3-24 14:48:39.7|Debug|NzbDrone.Core.Parser.QualityParser|Trying to parse quality for tv
14-3-24 14:48:39.7|Debug|DownloadedEpisodesImportService|tv folder quality: Unknown
14-3-24 14:48:39.7|Debug|DownloadedEpisodesImportService|Unknown Series tv
14-3-24 14:48:39.7|Debug|DiskScanService|Scanning '/cifs/downloaded' for video files
6

Yeah, it doesn’t like the folder naming as it is finding season 2 episode 64 from the h.264.

I’ll add it as another test to improve our parsing.