Trying to add a new show with no success

Help & Support
1

I am trying to add a new series called Jamaica Inn (2014). I added it to trakt but drone is only coming up with Jamaica Inn (1983).

I contacted trakt and they responded with the following:

Sounds like a matching issue with the program you are using. It’s a doing a name based match and finding the older series. If possible, it’s better for programs to match using an ID like the TVDB or IMDB ID. That produces a much more accurate match.

Any ideas?

Thanks,
Shedrock

2

shakes head

Its not an issue with drone, they aren’t even returning it in their results. Here is the API call drone is making (removed the API key): http://api.trakt.tv/search/shows.json/API_KEY/Jamaica+Inn/30/seasons

Its their search API thats not working, drone can’t use the TVDB ID until we search trakt and get it back.

3

ok, thanks. I will try and contact them again.

Cheers

4

I got this issue resolved. I am assuming they sorted it out on their end.

Cheers!

5

Was it maybe just a data replication/fulfillment issue? Basically just took their systems forever to fill in all the fields on all the servers?