Sonarr version (exact version): 2.0.0.5252 Mono version (if Sonarr is not running on Windows): OS: MacOS 10.14.1 Debug logs: Description of issue:
Sonarr stopped importing some TV episodes downloaded via torrent.
When a TV episode got downloaded, if the torrent includes a directory (which contains the actual episode file, some info, and subtitle for eg) - Sonarr doesn’t seem to be able to recognize it and import the actual media file. Instead, what happened is that it will think that the download failed. I have the option to retry, but usually it will turn out the same - and I have to manually move the media file into my usual storage.
I notice that if the torrent is only downloading a single file, then the auto-import still works fine.
I don’t have the debug logs, but I’ll turn it on, and I’m sure this will happen again next week when new episodes come out. I was wondering is this behavior expected, or is it a possible bug?
Ok, this happened again.
These are the debug logs I found:
18-11-18 20:18:15.0|Debug|DownloadDecisionMaker|Release rejected for the following reasons: [Permanent] Unknown Series
18-11-18 20:18:15.0|Debug|DownloadDecisionMaker|Processing release 'Supergirl.S04E06.HDTV.x264-SVA[rartv]' from 'Rarbg'
18-11-18 20:18:15.0|Debug|Parser|Parsing string 'Supergirl.S04E06.HDTV.x264-SVA[rartv]'
18-11-18 20:18:15.0|Debug|Parser|Episode Parsed. Supergirl - S04E06
18-11-18 20:18:15.0|Debug|Parser|Language parsed: English
18-11-18 20:18:15.0|Debug|QualityParser|Trying to parse quality for Supergirl.S04E06.HDTV.x264-SVA[rartv]
18-11-18 20:18:15.0|Debug|Parser|Quality parsed: SDTV v1
18-11-18 20:18:15.0|Debug|Parser|Release Group parsed: SVA
18-11-18 20:18:15.0|Debug|AcceptableSizeSpecification|Beginning size check for: Supergirl.S04E06.HDTV.x264-SVA[rartv]
18-11-18 20:18:15.0|Debug|AcceptableSizeSpecification|Item: Supergirl.S04E06.HDTV.x264-SVA[rartv], meets size constraints.
18-11-18 20:18:15.0|Debug|MaximumSizeSpecification|Maximum size is not set.
18-11-18 20:18:15.0|Debug|LanguageSpecification|Checking if report meets language requirements. English
18-11-18 20:18:15.1|Debug|ReleaseRestrictionsSpecification|Checking if release meets restrictions: Supergirl.S04E06.HDTV.x264-SVA[rartv]
18-11-18 20:18:15.1|Debug|ReleaseRestrictionsSpecification|[Supergirl.S04E06.HDTV.x264-SVA[rartv]] No restrictions apply, allowing
I see the folder downloaded:
Supergirl.S04E06.720p.HDTV.x264-SVA[rarbg]
containing 3 files, the mkv, nfo, and RARBG.txt file.
In the calendar, that episode still shows up as red, as though it’s not downloaded.
How come it’s not able to detect that it’s for the Supergirl series?
So I tried to download it again (via Auto search), so now things looks rather odd.
But the same thing is happening again for the walking dead s09e07, I have just left it there as is.
I’ve uploaded two screenshots of the calendar page and activity queue.
In the download client it’s marked as done and not even listed in the active queue anymore.
Yes, it is removed from the download client (but it’s left on disk). Let me play with the settings to make sure it stays around a while. How often does Sonarr check the download client to check when the downloads are completed?
Thanks
Or is it better to make the download client just leave the torrent, and let Sonarr clean it up instead?
Yes, i’s better to have Sonarr clean it up in case it can’t import it right away for any reason. You’ll need Remove Completed Downloads set to true and the seeding goals for the torrent need to be met (the exact rules will depend on the client).
