The remote name could not be resolved: 'services.nzbdrone.com'

Help & Support
1

I’m seeing these errors in my log recently and it’s a couple times a day everyday, is this normal? I have several shows that rely on XEM so I’m wondering if this is going to cause issues?

The top error is a RED error, and the 2nd is a Yellow error and they always come in pairs about once or twice a day for the last few days. Everything seems to be working ok, so just looking to see if I should ignore this I couldn’t find anything about this error. The website opens in my web browser just fine so it’s not a dns issue.

SceneMappingService Failed to Update Scene Mappings:: The remote name could not be resolved: 'services.nzbdrone.com’
HttpProvider Failed to get response from: http://services.nzbdrone.com/v1/SceneMapping The remote name could not be resolved: ‘services.nzbdrone.com’

2

Had some DNS issues a few days ago, but its been fine since. Some things will be degraded when scene mapping can’t be updated and you’ll be unable to get new versions if you can’t connect. Try restarting drone in case the IP has changed and is cached for some reason.

3

ok thanks for the update markus, I will just ignore the errors as things seems to be working still so maybe it’s just an occasional failure.

Thanks for the quick response

Stryk3r