Synology Update to 2.0.0.4374 fails due permission

[Zolaci]

Hi,
I had Sonarr running before on my synology box and needed to reinstall it just now from the synocommunity package and wanted to update to the latest version 2.0.0.4374.

However I get following permission error

Error occurred while executing task ApplicationUpdate: Access to the 
path 
"/tmp/nzbdrone_update/NzbDrone/UI/Content/FontAwesome/FontAwesome.otf" 
is denied.

full log on this

System.UnauthorizedAccessException: Access to the path "/tmp/nzbdrone_update/NzbDrone/UI/Content/FontAwesome/FontAwesome.otf" is denied.
  at System.IO.File.Delete (System.String path) [0x0007b] in /source/mono-3.x/mcs/class/corlib/System.IO/File.cs:166 
  at System.IO.Directory.RecursiveDelete (System.String path) [0x00057] in /source/mono-3.x/mcs/class/corlib/System.IO/Directory.cs:167 
  at System.IO.Directory.RecursiveDelete (System.String path) [0x0002d] in /source/mono-3.x/mcs/class/corlib/System.IO/Directory.cs:162 
  at System.IO.Directory.RecursiveDelete (System.String path) [0x0002d] in /source/mono-3.x/mcs/class/corlib/System.IO/Directory.cs:162 
  at System.IO.Directory.RecursiveDelete (System.String path) [0x0002d] in /source/mono-3.x/mcs/class/corlib/System.IO/Directory.cs:162 
  at System.IO.Directory.RecursiveDelete (System.String path) [0x0002d] in /source/mono-3.x/mcs/class/corlib/System.IO/Directory.cs:162 
  at System.IO.Directory.Delete (System.String path, Boolean recursive) [0x0000c] in /source/mono-3.x/mcs/class/corlib/System.IO/Directory.cs:178 
  at NzbDrone.Common.Disk.DiskProviderBase.DeleteFolder (System.String path, Boolean recursive) [0x00068] in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Common\Disk\DiskProviderBase.cs:222 
  at NzbDrone.Core.Update.InstallUpdateService.InstallUpdate (NzbDrone.Core.Update.UpdatePackage updatePackage) [0x00093] in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Core\Update\InstallUpdateService.cs:90 
  at NzbDrone.Core.Update.InstallUpdateService.Execute (NzbDrone.Core.Update.Commands.ApplicationUpdateCommand message) [0x00070] in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Core\Update\InstallUpdateService.cs:207 
  at NzbDrone.Core.Messaging.Commands.CommandExecutor.ExecuteCommand[TCommand] (NzbDrone.Core.Messaging.Commands.TCommand command, NzbDrone.Core.Messaging.Commands.CommandModel commandModel) [0x0008a] in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Core\Messaging\Commands\CommandExecutor.cs:77

What might be the reason and what do i have to do in order to fix this?

I’ve read this in another thread

Update had to be Finished manually

Yeah, failed to delete the file then failed to roll back the update because it of permissions, make sure the user running Sonarr has read/write access to the Startup folder for Sonarr and that apt-get isn’t used to install an update as it will ruin the permissions.

but I dont really know how to check the permissions or where to change it. I never used apt-get though so that shouldn’t be a problem.

Thank you!
Zolaci

Update1 on my way to the solution:

I think a user nzbdrone is running Sonarr so i thought I’d give permissions to nzbdrone changed it with > chown -R nzbdrone:users /tmp/nzbdrone_update/NzbDrone/

However that wasn’t a good idea. Now I get following error message

Error occurred while executing task ApplicationUpdate: Access to the path "/tmp/nzbdrone_update/NzbDrone" is denied.

Whats happening here?!

Update2:

changing the tmp folders permission with chown -R nzbdrone /tmp has helped to resolve the issue.