Sonnar Finding No Files

I’ve been running Sonnar and SABnzbd for almost a year with no real issues. Suddenly, today my Sonarr stopped working. Everything appears to be working but it won’t find any of my shows. When I click on a show to do a manual search, no files are showing at all.

Here is what I have done:
Tested all my crawler connections. All successful.
Checks Newshosting and my server is working fine.
I went to each of my crawlers and manually downloaded a file. SABnzbd picks it up just fine and all the crawlers worked. I have my firewall turned off.
I have an unlimited account through Newshosting and the fact that when I am manually downloading something everything works makes me think the problem is with Sonnar and not my server, not my crawlers, and not SAB. I am so frustrated.
I don’t know if this is related but several days ago, Kodi gave me all sorts of fits. Whenever it was updating my media library, it would randomly stop and say that it was unable to connect to the remote server. After struggling with it for hours, I couldn’t get it to work. I went to bed, woke up in the morning, and it was working.
Could this be a setting on my computer even with the firewall turned off entirely?
Any thoughts? I am pulling my hair out!!!

I will post the debug log shortly.

I checked the debug log and it literally says nothing useful. All it shows is that I did a search and no episodes were found. No errors nothing.

I do not have a proxy connection set up and I am running a full malware and virus sweep now

After fighting with it for a while, it appears to be an indexing problem. I paid for and added another indexer and now it is working. I was using usenet-crawler as my primary indexer and it worked awesome. Just stopped working for some reason. When I test the connection, it is successful but it just isnt finding any files at all. But when I go to the site directly I have no problem locating the episodes I want but they don’t even show up in Sonarr.

This is exactly the problem I am having. I have seen nothing from Usenet-Crawler to indicate that there may be a resolution soon. What Indexer did you end up going with? I was using NZBFinder.ws but it is constantly having issues as well.

I was using Usenet Crawler and changed to GeekNZB and paid for the service.

However, I started having a ton of problems with Kodi too. I recently added a secondary SD drive and I wanted to move all my games over there anyways so I decided that this was a good opportunity to just start over. I did a complete reinstall of Windows and started over with Sonnar. Now Usenet Crawler works fine. No clue what the problem was. Very frustrating.

Myself and a friend have also been having this issue for a little while now, which leads me to believe it’s not an issue my end if we are both experiencing it.

Sonaar is unable to see shows that are available on my indexing site. Doing a manual search returns no results even though they are available.

The logs do not contain any information.

Set logging to debug
Do a manual search
Download the latest log file under files
Copy the utilized url to notepad and readd the stripped api key.
Use this url in your browser and check what your indexer is returning.
Troubleshoot from there (the browser).

Thanks. The xml says: newznab:response offset=“0” total=“0”. It doesn’t return any results.

Paste the url without the api in it (as in the log) and i’ll give you some url alterations to try.

https://nzbs.in/api?t=tvsearch&cat=5030,5040&extended=1&apikey=&offset=0&limit=100&q=Adventure Time&season=6&ep=34

Thanks for your help.

First, check the categories used.

https://nzbs.in/api?t=tvsearch&cat=5030,5040&extended=1&apikey=&offset=0&limit=100

Next, check the query without season/episode

https://nzbs.in/api?t=tvsearch&cat=5030,5040&extended=1&apikey=&offset=0&limit=100&q=Adventure Time

If still no hits, try changing the categories up, like 5000 or 5020.

https://nzbs.in/api?t=tvsearch&cat=5000,5020,5030,5040&extended=1&apikey=&offset=0&limit=100&q=Adventure Time

Edit: as this is a animation it might be under 5070. Just add them all for the test :stuck_out_tongue:
5000" name="TV"
subcat id=“5070” name=“Anime”/>
subcat id=“5185” name=“Docu HD”/>
subcat id=“5180” name=“Docu SD”/>
subcat id=“5020” name=“Foreign”/>
subcat id=“5040” name=“HD”/>
subcat id=“5200” name=“HEVC”/>
subcat id=“5050” name=“Other”/>
subcat id=“5030” name=“SD”/>
subcat id=“5060” name=“Sport”

I think the problem is with nzbs.in. I read in their forum that they had issues with the api and q= season= and ep= parts but have said it’s fixed.

When I use the url below it returns episodes but not all that are listed on the site.
https://nzbs.in/api?t=tvsearch&cat=5030,5040&extended=1&apikey=&offset=0&limit=100&tvdbid=152831&rid=23369&tvmazeid=290&season=6

Changing from the tvmazeid to this returns no results
https://nzbs.in/api?t=tvsearch&cat=5030,5040&extended=1&apikey=&offset=0&limit=100&q=Adventure Time

There are a couple of things going on here. First, reboot sonarr. It will then “renegotiate” the allowed search parameters. As they are promoting the other features Sonarr will use those first and only fall back to q= when it gets no hits.

The q&ep&season problem is most sites didn’t use the ep &season which rsulted in to many results (all eisodes).

It would still try to add additional categories to see if you get more hits. If not, try their forum, if they can pinpoint why the rss feed is not showing the same result as the site.

I added another indexer that I have never used before and it started finding files but wouldn’t find them for any of my previously used indexers. I was having a bunch of problems with kodi and wanted to move around a bunch of my video game files anyways after adding a new SSD drive. So I did a fresh reinstall of Windows and started over. Works fine now. I keep my HTPC very clean so a Windows reinstall is only a 45 minute process for me. Giant pain for others I am sure.

I posted on the indexing site and have had a reply that shows a few issues. One is that Adventure Time has several ID’s on the site, but even so, when falling back to a text search %20 is making it fail.

Using this search returns the correct results.
https://nzbs.in/api?t=tvsearch&cat=5040&extended=1&&offset=0&limit=100&q=Adventure&season=6&ep=34

I’m going to look at other shows that were missing episodes to see if it’s for the same reasons.

If they can’t handle spaces in the q= parameter, it’s essentially useless for 90% of the series. They should parse that within quotes so it is a valid sql query.

“Adventure Time”

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.