Sonarr service unavailable

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#4

The log files would have them, but there aren’t any in the log.

Its also worth checking the response from Sonarr with the developer tools in your browser, the network tab should have them).

#5

all i see in logs folder is nzbdrone.txt, i assume there should be more then.

i have this in developer tools

503 Service Unavailable

Service Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Apache/2.4.7 (Ubuntu) Server at 149.202.84.205 Port 443
#6
503 Service Unavailable

Service Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Apache/2.4.7 (Ubuntu) Server at 149.202.84.205 Port 443
#7

sorry that didnt work, can see it here

http://pastebin.com/8rFkEcqs

#8

Thats coming from your reverse proxy (Apache).

Either it can’t talk to Sonarr or Sonarr isn’t running or Apache is misconfigured.

#9

sonarr seems to start with the command sudo service sonarr start, i followed guide below is there something wrong there?

#10

this is what i have in apache portal config

AuthFormLoginSuccessLocation /sonarr
AuthUserFile "/etc/apache2/passwd"
AuthName "My Login"
Session On
SessionMaxAge 1800
SessionCookieName session path=/
SessionCryptoPassphrase lola
ErrorDocument 401 /login.html
ProxyPass https://149.202.84.205:8989/sonarr
ProxyPassReverse http://localhost:8989/sonarr
RequestHeader set X-Forwarded-Proto "https"
RequestHeader set X-Forwarded-Port “443”

#11

If you check the status is Sonarr running?

If you’re on Ubuntu or Debian, make sure Sonarr isn’t dying due to a kernel bug: Native mono crashes [kernel fix released]

Make sure you set the URL base for Sonarr as well.

Beyond that you’ll have to see if someone can help with your Apache reverse proxy config, try bypassing it to see if Sonarr is working.

#12

do you mean this? if so this is what i get

sudo service sonarr status
sonarr stop/waiting

but is i type

sudo service sonarr start
sonarr start/running, process 27586

does that not mean its running?

#13

my kernel looks like this

3.14.32-xxxx-grs-ipv6-64 #5 SMP Wed Sep 9 17:24:34 CEST 2015 x86_64 x86_64 x86_64 GNU/Linux

#14

Sounds like its starting then stopping, check the logs files for errors.

#15

sorry where do i find the logs for these errors?

#16

Should be in the same log files you posted before, but there is a link.

#17

in logs i can only see nzbdrone.txt is it inside this?

#18

Yes. Delete the existing file, start Sonarr again and post the entire contents of nzbdrone.txt to hastebin (not in body of a response here) and we can take a look.

1 Like
#19

Giant error right in your logs:

15-11-21 01:07:30.1|Fatal|ConsoleApp|EPIC FAIL!

NzbDrone.Core.Configuration.InvalidConfigFileException: /home/waldo/.config/NzbDrone/config.xml is invalid, please see the http://wiki.sonarr.tv for steps to resolve this issue. ---> System.Xml.XmlException$

Delete it and recreate it (and fix the UrlBase for the reverse proxy).

1 Like
#20

sorry to bother you again ive tried a few things in urlbase now, but no luck, what is it that goes in here?

#21

It was in the guide /sonarr.

1 Like
#22

i tried that aswell to, you my friend are a legend thanks for your time.

working now

now back to the guide ha

#23

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